Restarting the client process

The FilePathSrv.exe client process is started automatically every time the computer starts. If the FilePathSrv.exe client process does not start automatically or stops running, your files are not protected.

To determine whether the FilePathSrv.exe process is running, look for the FilePathSrv.exe process in Task Manager. If you cannot see this process, the process is not running.

To restart the process on a Command Prompt window, complete the following steps:

1. Open a Command Prompt window.
2. Navigate to the Tivoli® Storage Manager FastBack for Workstations installation folder.
3. Enter the following command: filepathsrv -d.
4. Confirm that the process is running by checking the System Event log or Task Manager. If the process is running, an entry in the System Event log contains the following message: HTML listener started successfully and listening on port 9003. This process is event # 6049. In Task Manager, you can see FilePathSrv.exe process.

You can also restart the process from the Start menu. Choose Start > All Programs > Startup > FB4WKSTNSSrv.