5621-IAJ - Documentation Index

Table of Contents

• Welcome
• Start Here
• What's new
• Overview
  • TS7785 product introduction
  • TS7785 system configurations
  • Hardware overview
    • TS7785 Hardware overview
  • TS7785 product structure
    • TS7785 product structure
      • TS7785 Server (4986-VEL)
      • TS7785 Cache Controller (4986-CFL)
      • TS7785 Cache Expansion (4986-XSL)
  • TS7785 Disk subsystem concepts
    • TS7785 Disk subsystem concepts
      • Cache 4986-CFL/XSL overview
        • 4986-CFL/XSL frame layout
        • 4986-CFL/XSL array
        • 4986-CFL/XSL Serviceability or Repair process
        • TS7785 Cache (CFL/XSL) Storage Management GUI
    • Disk subsystem storage hierarchy
    • Logical unit mapping
    • Host and drive channel relationships
    • General Parallel File System
  • Feature details
    • TS7785 Feature details
  • Capacity on Demand
    • TS7785 capacity on demand
• Installing, removing, replacing TS7785 components
  • Installing microcode and software
    • Verifying the microcode level
    • Clearing Images from the Installation Directory
    • Installing TS7785 microcode images
    • Creating or updating backup media
  • Removing and replacing TS7785 components
    • Removing and replacing F01 tape frame components
      • Removing and replacing a power distribution unit (PDU)
      • Removing and replacing an Ethernet switch (4986-VEL)
    • Removing and replacing the TS7785 server components
      • Removing and Replacing Server 4986-VEL components
        • Hot-swapping the Ethernet Adapter Card (Copper/Fiber)
        • Hot-swapping the VEL FC Adapter Card (Fiber channel)
        • Hot-swapping the Host adapters
        • Cables
          • Control panel cables for 4986-VEL
            • Removing and replacing the control panel cable in the 4986-VEL
              • Preparing the 4986-VEL system to remove and replace the control panel cable
              • Removing the control panel cable from the 4986-VEL system
              • Replacing the control panel cable in the 4986-VEL system
              • Preparing the 4986-VEL system for operation after removing and replacing the control panel cable
            • Removing and replacing the control panel display cable in the 4986-VEL Server
              • Preparing the 4986-VEL system to remove and replace the control panel display cable
              • Removing the control panel display cable from the 4986-VEL system
              • Replacing the control panel display cable in the 4986-VEL System
              • Preparing the 4986-VEL system for operation after removing and replacing the control panel display cable
          • Drive backplane cables in 4986-VEL
            • Removing and replacing the drive backplane power cable in the 4986-VEL
              • Preparing the 4986-VEL system to remove and replace a drive backplane power cable
              • Removing the drive backplane power cable from the 4986-VEL system
              • Replacing the drive backplane power cable in the 4986-VEL system
              • Preparing the 4986-VEL system for operation after removing and replacing a drive backplane power cable
            • Removing and replacing the drive backplane signal cable in the 4986-VEL
              • Preparing the 4986-VEL system to remove and replace a drive backplane signal cable
              • Removing the drive backplane signal cable from the 4986-VEL system
              • Replacing the drive backplane signal cable in the 4986-VEL system
              • Prepare the 4986-VEL system for operation after removing and replacing a drive backplane signal cable
          • Fan cables for 4986-VEL
            • Removing and replacing a fan cable
              • Preparing the 4986-VEL system to remove and replace a fan cable
              • Removing the fan cable from the 4986-VEL system
              • Replacing the fan cable in the 4986-VEL system
              • Preparing the 4986-VEL system for operation after removing and replacing a fan cable
          • Front drive cable for 4986-VEL
            • Removing and replacing the front drive cable in 4986-VEL
              • Preparing the 4986-VEL system to remove and replace the front drive cable
              • Removing the front drive cable from the 4986-VEL system
              • Replacing the front drive cable in the 4986-VEL system
              • Preparing the 4986-VEL system for operation after removing and replacing the front drive cable
          • Front USB cable for 4986-VEL
            • Removing and replacing the front USB cable in 4986-VEL
              • Preparing the 4986-VEL system to remove and replace the front USB cable
              • Removing the front USB cable from the 4986-VEL system
              • Replacing the front USB cable in the 4986-VEL system
              • Preparing the 4986-VEL system for operation after removing and replacing the front USB cable
          • Power signal cable for 4986-VEL
            • Removing and replacing the power signal cable in 4986-VEL
              • Preparing the system to remove and replace the power signal cable in 4986-VEL
              • Removing the power signal cable from 4986-VEL
              • Replacing the power signal cable in 4986-VEL
              • Preparing the system for operation after removing and replacing the power signal cable in 4986-VEL
          • Rear SAS cable for 4986-VEL
            • Removing and replacing the rear SAS cable in 4986-VEL
              • Preparing the 4986-VEL system to remove and replace the rear SAS cable
              • Removing the rear SAS cable from the 4986-VEL system
              • Replacing the rear SAS cable in the 4986-VEL system
              • Preparing the 4986-VEL system for operation after removing and replacing the rear SAS cable
          • Rear USB cable for 4986-VEL
            • Removing and replacing the rear USB cable in 4986-VEL
              • Preparing the 4986-VEL system to remove and replace the rear USB cable
              • Removing the rear USB cable from the 4986-VEL system
              • Replacing the rear USB cable in the 4986-VEL system
              • Preparing 4986-VEL system for operation after removing and replacing the rear USB cable
        • Control panel and control panel display for the 4986-VEL
          • Removing and replacing the control panel in 4986-VEL
            • Preparing the 4986-VEL system to remove and replace the control panel
            • Removing the control panel from the 4986-VEL system
            • Replacing the control panel in the 4986-VEL system
            • Preparing the 4986-VEL system for operation after removing and replacing the control panel
          • Removing and replacing the control panel display in 4986-VEL
            • Preparing the 4986-VEL system to remove and replace the control panel display
            • Removing the control panel display from the 4986-VEL system
            • Replacing the control panel display in the 4986-VEL system
            • Preparing the 4986-VEL system for operation after removing and replacing the control panel display
        • Drive backplanes for 4986-VEL
          • Remove and replace the drive backplane of a 4986-VEL
            • Prepare the 4986-VEL system to remove and replace the base function disk drive backplane
            • Removing the base function disk drive backplane from the 4986-VEL system
            • Replacing the base function disk drive backplane in the 4986-VEL system
            • Preparing the 4986-VEL system for operation after removing and replacing the base function disk drive backplane
          • Removing and replacing the 12-drive expanded function disk drive backplane in 4986-VEL
            • Preparing the 4986-VEL system to remove and replace the 12-drive expanded function disk drive backplane
            • Removing the 12-drive expanded function disk drive backplane from the 4986-VEL system
            • Replacing the 12-drive expanded function disk drive backplane in the 4986-VEL system
            • Preparing the 4986-VEL system for operation after removing and replacing the 12-drive expanded function disk drive backplane
          • Removing and replacing the 18-drive expanded function disk drive backplane in the 4986-VEL
            • Preparing the 4986-VEL system to remove and replace the 18-drive expanded function disk drive backplane
            • Removing the 18-drive expanded function disk drive backplane from the 4986-VEL system
            • Replacing the 18-drive expanded function disk drive backplane in the 4986-VEL system
            • Preparing the 4986-VEL system for operation after removing and replacing the 18-drive expanded function disk drive backplane
          • Removing and replacing the NVMe drive backplane in 4986-VEL
            • Preparing the 4986-VEL system to remove and replace the NVMe drive backplane
            • Removing the NVMe drive backplane from the 4986-VEL system
            • Replacing the NVMe drive backplane in the 4986-VEL system
            • Preparing the 4986-VEL system for operation after removing and replacing the NVMe drive backplane
        • Removing and Replacing the NVMe drive ( Concurrently )
        • Removing and Replacing a fan in the 4986-VEL
        • Remove and Replace memory modules for the 4986-VEL
          • Preparing the system
          • Removing a memory module
          • Replacing a memory module
          • Preparing the system for operation
          • Plugging rules for memory modules
        • NVMe U.2 pass-thru cards for the 4986-VEL
          • Preparing the system
          • Removing an NVMe U.2 pass-thru card
          • Replacing an NVMe U.2 pass-thru card
          • Preparing the system for operation
        • Removing and replacing a PCIe3 x8 SAS RAID adapter
          • Preparing the system
          • Removing a PCIe3 x8 SAS RAID or cache SAS RAID internal adapter
          • Replacing a PCIe3 x8 SAS RAID or cache SAS RAID internal adapter
          • Preparing the system for operation
        • Remove and Replace power supplies in the 4986-VEL
          • Preparing the system
          • Removing a power supply
          • Replacing a power supply
          • Preparing the system for operation
        • Removing and Replacing a service processor card for the 4986-VEL
          • Preparing the system
          • Removing the service processor card
          • Replacing the service processor card
          • Preparing the system for operation
        • Remove and Replace a system processor module in the 4986-VEL
          • Preparing the system
          • Removing the system processor module
          • Replacing the system processor module
          • Preparing the system for operation
        • Remove and Replace time-of-day battery in the 4986-VEL
          • Preparing the system
          • Removing the time-of-day battery
          • Replacing the time-of-day battery
          • Preparing the system for operation
        • Remove and Replacing a trusted platform module card in the 4986-VEL
          • Preparing the system
          • Removing the trusted platform module card
          • Replacing the trusted platform module card
          • Preparing the system for operation
        • Common procedures for the 4986-VEL
          • Before you begin
          • Identifying a part
            • Identifying the enclosure or server that contains the part to be replaced
              • Enabling enclosure or server indicators by using the ASMI
              • Control panel LEDs
            • Finding the part location code and LED support status
            • Identifying a part by using the ASMI
              • Activating the identify LED by using the ASMI when you know the location code
              • Activating the identify LED by using the ASMI when you do not know the location code
            • Identifying a part by using the TS7785 rasMenu menus
          • Starting a system
          • Control Panel LEDs
          • Removing and installing system covers on the 4986-VEL
          • Removing and installing the front cover on the 4986-VEL
          • Removing and installing the service access cover on the 4986-VEL
          • Removing and replacing the air baffle on the 4986-VEL
          • Service and operating positions for the 4986-VEL
            • Placing the 4986-VEL into the service position
            • Placing the 4986-VEL into the operating position
          • Power cords
            • Disconnecting the power cords from the 4986-VEL System
            • Connecting the power cords to the 4986-VEL system
          • Deactivating an identify LED
            • Deactivating a system attention LED by using the operating system or VIOS tools
              • Deactivating the indicator light for a part by using AIX® diagnostics
              • Deactivating the indicator light by using the IBM i operating system
              • Deactivating the indicator light by using the Linux operating system
              • Deactivating the indicator light for a part by using the VIOS tools
            • Deactivating a system attention LED by using the ASMI
              • Deactivating the identify LED by using the ASMI when you know the location code
              • Deactivating the identify LED by using the ASMI when you do not know the location code
              • Deactivating a check log indicator (system information indicator) by using the ASMI
            • Deactivating LEDs by using the HMC
              • Deactivating a system attention LED or partition LED by using the HMC
              • Deactivating an identify LED for a FRU by using the HMC
              • Deactivating an identify LED for an enclosure by using the HMC
    • Removing and replacing TS7785 cache components
      • Replacing 4986-CFL/XSL components
        • Procedure: Identifying which enclosure or canister to service
        • Procedure: Powering off the system
        • Procedure: Powering off a node canister
        • Removing and replacing a CFL power supply unit
        • Removing and replacing a drive
        • Removing and replacing a CFL drive slot filler
        • Removing and replacing an CFL enclosure fan
        • Removing and replacing a canister
        • Removing and replacing an interface adapter
        • Removing and replacing the CFL canister fans
        • Removing and replacing a CFL memory module
        • Removing and replacing the CFL canister battery
        • Removing and replacing the CFL canister CMOS battery
        • Removing and replacing a TPM
        • Removing and replacing an SFP transceiver
        • Removing and replacing a faulty CFL node canister
        • Removing and replacing the CFL midplanes (IBM SSR procedure)
        • Removing and replacing the 2U enclosure end caps
        • Removing and replacing the enclosure bezel
        • Replacing the XSL expansion enclosure support rails
        • Replacing an XSL expansion enclosure midplane assembly
        • Replacing a power supply unit for an expansion enclosure
        • Replacing a 4986-XSL expansion canister
        • Replacing SAS Cables for CFL/XSL enclosure
    • Removing and replacing TS7785 cables
      • TS7785 cabling (4986-VEL/CFL/XSL)
        • Removing and replacing cables
        • Base frame power cable diagrams for the 4986-VEL server attached to 4986-CFL/XSL
        • Base frame Ethernet cable diagrams for the 4986-VEL server attached to 4986-CFL/XSL
        • Base frame Fiber cable diagrams for the 4986-VEL server attached to 4986-CFL/XSL
        • SAS cable diagrams for the TS7785 cache
    • Replaceable units
      • Control enclosure replaceable units
      • 2U expansion enclosure replaceable units
      • High density expansion enclosure replaceable units
  • Installing and starting the TS7785 Service Documentation
  • Before you begin
    • Storage Acclimation
    • Avoiding electric shock
    • Handling static-sensitive devices
    • List of concurrent replacement parts
    • List of non-concurrent replacement parts
  • Establishing a service connection to the TS7785
    • Configuring a PuTTY Serial Connection
    • Connecting from the TSSC to the TS7785 using Secure Shell (SSH)
      • Logging in to the TSSC
        • Non-authenticated login to the TSSC
        • Authenticated login to the TSSC
        • Authenticating and logging in to the TS7785 (local)
    • Connecting to a TS7785 using a serial connection
      • Connecting to the TS7785 from TSSC
      • Connecting to the TS7785 from a notebook
    • TS7785 menu
    • Security controls
      • Security for local access
      • Security for remote support access
  • Preparing for service
    • TS7785 Grid service preparation menus
      • Displaying current Grid service / service prep status
      • Displaying the service task tracking status
      • Displaying current mounted devices within the Grid
      • Initiating service prep
      • Initiating a forced service prep
      • Canceling service prep
  • Stopping a TS7785
    • Preparing for service (Grid environment)
    • Varying an entire Grid offline
    • Varying a cluster offline (Grid environment)
    • Forcing the TS7785 offline
    • Varying a TS7785 offline (non-Grid environment)
    • Control Unit Initiated Reconfiguration (CUIR)
  • Shutting down and restarting the TS7785
    • Shutting down the TS7785
    • Restarting the TS7785
    • Shutting down the Cache Cxx and Server Vxx
    • Shutting down the TS7785 frame
  • Verify the repair to the system
    • System Checkout Functions
      • System checkout
      • Refresh/Rerun Specific system checks
      • Disable specific system checks temporarily
      • Display temporarily disabled specific system checks
    • Resetting the TS7785-Cache disk system checkout degradation message
    • End-of-Call procedure
  • Starting a TS7785 Virtualization Engine
    • Powering on a TS7785 system
    • Displaying online or offline status of the TS7785
    • Varying a TS7785 online (non-grid environment)
    • Varying a TS7785 online (grid environment)
    • Displaying current events preventing online capability
    • Adding or removing user controlled event for online capability
    • Clear ALL online events preventing online capability
• Configuring
  • Configuring system interfaces
    • Creating a serial connection on the TSSC
      • Opening and enabling a serial connection on the TSSC
      • Logging out of the TSSC
    • Configuring a PuTTY Serial Connection
    • Connecting NetTerm directly through a T1 port
    • Configuring Assist On-Site (AOS)
      • IBM TSSC Maintenance information
  • Showing or changing the Vital Product Data (VPD)
  • Configuring the physical components
    • Configuring the Fibre Channel switches
  • Configuring the network
    • Configuring customer network after initial installation
    • Changing the TSSC TCP/IP configuration of the TS7785 using rasMenu
    • Changing the TCP/IP configuration of the customer network using TS7785
    • Updating VPD from current customer network setting
    • Changing the console settings on the TSSC
  • Adding attached system information
  • Changing the subsystem settings on the TS7785
    • Setting the date and time
      • Setting the Network Time Protocol server address for date/time synchronization
      • Setting the date and time on the 4986-VEL
      • Removing Network Time Protocol server IP address
    • Configuring call home and remote services
      • Configuring the TSSC IP settings
      • Changing/showing call home/remote services
      • Configuring the send test notification menu
      • Configuring remote data monitoring
      • Reenabling Call Home through the TS7785 menu
  • Configuring TS7785 functions
    • Setting the data consistency point
  • Grid configuration (join)
  • Reconfigure TS7785 GRID network IPs
• Maintaining
  • Maintaining the TS7785 Cache
    • Disk Cache Dynamic Rebuild
    • Recovering the IBM TS7785
      • Recovering the TS7785 Cache Controller
      • Repairing fibre paths after recovering the TS7785 cache controller
      • Backout Failed Cache MES
    • Working with disk cache encryption
      • Showing disk cache encryption settings
      • Regenerating Emergency Recovery Keys
• Troubleshooting and Support
  • Starting point for troubleshooting the Enterprise controller TS7785
    • How to find hot tokens in the grid?
    • Do you already have an error code, message, service request number, or system reference code?
    • Working with a Call Home record
    • Are you here because of system cache problems?
    • Do you want to RUN a system checkout?
    • Do you want to DISPLAY System Checkout status?
    • Do you need to review the service information messages log?
      • Working with service information messages in the SIM Log
        • Viewing service information messages (SIMs)
        • Service and media information messages
        • Decoding service information messages (SIMs) reference codes
        • Showing or changing the service information message and media information message reporting level
        • Closing service information messages (SIMs)
    • ES/9000® environmental recording, editing and printing (EREP) reports
    • Service information messages environmental recording, editing and printing report (Format 71)
    • Do you need to review the subsystem error log?
      • Subsystem error log review
    • Do you need to perform a visual verification of the machine?
  • Messages and codes (TS7785)
    • Messages, codes, and service request numbers entry table
    • Service request numbers (SRNs)
      • Using service request numbers
      • Using the list of service request numbers
      • Service request number source code
      • Service request numbers 000-xxx through 5Fx-xxx
        • PFW1540
        • MAP0050 SCSI bus problems
      • Service request numbers 60B-xxx through 69d-xxx
      • Service request numbers 700-xxx through 799-xxx
      • Service request numbers 801-xxx(x) through 891-xxx(x)
      • Service request numbers 900-xxx through 9CC-xxx
      • Service request numbers A00-FF0 through A25-001
      • Service request numbers 1000-xxxx through 1xxx-xxxx
      • Service request numbers 2520-xxx through 25F8-xxx
      • Service request numbers 2600-101 through 2685-xxx
      • Service request numbers 8083-xxxx through 8125-xxxx
      • Small computer system interconnect devices' service request numbers (ssss-102 to ssss-640)
      • General small computer system interconnect configuration checks
      • Service request numbers E0–xxxx fibre connection codes
    • Failing function codes, failing items, and symbolic FRUs
      • Failing function codes
      • Symbolic FRUs
      • Failing items
  • Messages and codes
    • Messages, codes and service request numbers entry table
    • System reference codes and firmware codes
      • Using the list of system reference codes and firmware codes
      • List of system reference codes and firmware codes
        • (1000xxxx - 1100xxxx - 1xxxxxxx) System power control network reference codes
          • Removing and replacing a 3957-V07/VEB Quad port 1 Gb Ethernet card
          • Removing and replacing a 3957-V07/VEB Base RAID card
          • Removing and replacing a system backplane in a 3957-V07/VEB
          • Removing and replacing a 4986-VEL system unit disk drive
        • (5xxxxxxx) Reference codes
          • (573Axxxx) Reference codes
          • (573Bxxxx) Reference codes
          • (573Cxxxx) Reference codes
          • (576Axxxx) Reference codes
          • (5708xxxx) Reference codes
          • (574Fxxxx) Reference codes
        • (A1xxxxxx) Service processor reference (attention) codes
        • (A7xxxxxx) Licensed Internal Code (LIC) reference codes
        • (AAxxxxxx) Partition firmware reference (attention) codes
        • (B1xx) Service processor firmware reference codes
        • (B1xxxxxx) Service processor firmware reference codes
        • (B15172xx or B18172xx) Service processor early termination reference codes
        • (B2xxxxxx) Logical partitioning reference codes
        • B7 xxxxxx Licensed internal code (LIC) reference codes
        • (BAxxxxxx) Partition firmware reference (attention) codes
        • (DAxxxxxx) Partition firmware reference (error) codes
    • Service request numbers (SRNs)
      • Using service request numbers
      • Using the list of service request numbers
      • Service request number source code
      • Service request numbers 000-xxx through 5Fx-xxx
      • Service request numbers 60B-xxx through 69d-xxx
      • Service request numbers 700-xxx through 799-xxx
      • Service request numbers 801-xxx(x) through 891-xxx(x)
      • Service request numbers 900-xxx through 9CC-xxx
      • Service request numbers A00-FF0 through A25-001
      • Service request numbers 1000-xxxx through 1xxx-xxxx
      • Service request numbers 2520-xxx through 25F8-xxx
      • Service request numbers 2600-101 through 2685-xxx
      • Service request numbers 8083-xxxx through 8125-xxxx
      • Small computer system interconnect devices' service request numbers (ssss-102 to ssss-640)
      • General small computer system interconnect configuration checks
      • Service request numbers E0–xxxx fibre connection codes
    • Failing function code list
    • Map part number to custom card identification number or failing function code
    • Unused failing function codes
    • Miscellaneous Operator panel codes
    • Progress codes
      • Using progress codes
      • List of progress codes
        • Advanced Interactive Executive initial program load progress codes
          • IPL progress codes for the 4986-VEL
          • Advanced Interactive Executive diagnostics load-progress codes
          • Dump progress indicators (Dump status codes)
          • Crash codes
        • Service processor progress codes
          • (C1xxxxxx) Service processor progress codes (checkpoints)
          • (C2xxxxxx) Virtual service processor progress codes
          • Initial program load status progress codes (C3yx, C500, C600, C6xx)
          • (C700xxxx) Server firmware initial program load status progress codes
          • (C900xxxx) Initial program load status progress codes
          • (CAxxxxxx) Partition firmware progress codes
          • (Dxxx) System firmware progress codes
          • (D100xxxx) Service processor progress codes (service processor dump and platform dump)
          • (D1xxxxxx) Service processor status progress codes
          • (D200xxxx) Partition status progress codes
          • (D6xxxxxx) General status progress codes
          • (D9xxxxxx) General status progress codes
          • (Exxx) System firmware progress codes
    • Microcode detected errors
      • Showing a microcode detected error (MDE)
      • TS7785 MDE codes
        • Primary FC switch issues
        • Alternate FC switch issues
        • Both FC switch issues
        • Removing and replacing an SMC (Ethernet) switch in a TS7785
      • Ethernet switch failure
      • Library manager (LM) Call Home error codes
    • AIX DDM and RDAC Errors
    • Storage Manager errors - Recovery Guru - resolutions
    • Explanation of INTERFACE ID value from DISPLAY M=DEV command
  • Alternative tools for service support, and troubleshooting
    • Open Firmware Prompt
    • Using System Management Services (SMS)
    • Managing the Advanced System Management Interface (ASMI)
      • ASMI Overview
        • Advanced System Management Interface concepts
        • Advanced System Management Interface requirements
        • Managing your server using the Advanced System Management Interface
      • ASMI Setting the IP address on a PC, notebook, or TSSC
        • Setting the IP address to access the ASMI (Supported in 4986-VEL server)
        • Setting the ASMI IP address on the TSSC
      • ASMI Access
        • Accessing the Server VEC/VED ASMI using a PC or notebook and web browser
        • Accessing the ASMI by using an ASCII console
      • ASMI Tasks
        • Viewing vital product data
        • Setting expansion unit configuration ID and MTMS value
        • Using the ASMI to perform a system dump
        • Using the ASMI to perform a service processor dump
        • Setting the system enclosure type
        • Setting the system identifiers
        • Using the ASMI to switch to the other side of the service processor
  • Testing and diagnostics
    • Running diagnostic functions
      • Running the online or stand-alone diagnostics
        • Running the online diagnostics
          • Running the online diagnostics in service mode
          • Running the online diagnostics in maintenance mode
          • Running the online diagnostics in concurrent mode
      • Resetting the service processor
      • Problem indicators
        • Notification overview
        • Attention lights overview
        • Messages overview
        • Reference codes overview
      • Subsystem error log review
      • Display current Grid link statistics (gridadmin link show)
      • Perform Wide Area Network (WAN) Test
      • Performing a ping test against a configured system address
  • Isolation MAPs and symbolic field replaceable unit (FRU) procedures for the Server 4986-VEL
    • A procedures
      • ACMODUL
      • AIRMOVR
      • AJDG301
      • Ambient temperature (AMBTEMP)
      • ANYBRDG
      • ANYPROC
    • B procedures
      • BACKPLN
      • BATRY
      • BRDGSET
    • C procedures
      • CABLEH
      • CAPACTY
      • CBLALL
      • CBLCONT
      • CLCKMOD
      • CTLPNL
    • D procedures
      • DEVBPLN
    • F procedures
      • FSPSP01
      • FSPSP02
      • FSPSP03
      • FSPSP04
      • FSPSP05
      • FSPSP06
      • FSPSP07
      • FSPSP08
      • FSPSP09
      • FSPSP10
      • FSPSP11
      • FSPSP12
      • FSPSP16
      • FSPSP17
      • FSPSP18
      • FSPSP20
      • FSPSP21
      • FSPSP22
      • FSPSP23
      • FSPSP24
      • FSPSP25
      • FSPSP26
      • FSPSP27
      • FSPSP28
      • FSPSP29
      • FSPSP30
      • FSPSP31
      • FSPSP32
      • FSPSP34
      • FSPSP35
      • FSPSP36
      • FSPSP37
      • FSPSP38
      • FSPSP39
      • FSPSP40
      • FSPSP46
      • FSPSPC1
      • FSPSPD1
      • FWADIPL
      • FWCD2
      • FWENET
      • FWFLASH
      • FWFWPBL
      • FWHOST
      • FWIDE1
      • FWIDE2
      • FWIPIPL
      • FWLPAR
      • FWMBOOT
      • FWNIM
      • FWNVR1
      • FWNVR2
      • FWPCI1
      • FWPCI2
      • FWPCI3
      • FWPCI4
      • FWPCI5
      • FWPTR
      • FWSCSI1
      • FWSCSI2
      • FWSCSI3
      • FWSCSI4
      • FWSCSI5
      • FWSCSIH
    • H procedures
      • HSL2
      • HSL2_03
      • HSL2_10
      • HSL2_xx
      • HSL_LNK
    • I procedures
      • I2CBUS
      • IDPART
      • IO_HUB
      • IOBRDG
    • L procedures
      • LICCODE
    • M procedures and MAPs
      • MA_BRDG
      • MABIP50
      • MAILBOX
      • MAP0xxx range
        • MAP0020 Problem determination procedure
        • MAP0023 failure reading DVD-RAM disc
        • MAP0024 failure reading DVD-RAM disc
        • MAP0050 SCSI bus problems
        • MAP0054 PCI-X SCSI bus problems
        • MAP0058-100 Fibre switch problems
        • MAP0260 System hangs during resource configuration
        • MAP0270 small computer system interconnect RAID problem resolution and verification
        • MAP0280 Console and Keyboard Problem Resolution
        • MAP0290 Missing Resource Problem Resolution
        • MAP0291 Missing device or bus problem resolution
        • MAP0210 General problem resolution
      • MAP1xxx range
        • MAP1110 SIM generation and interpretation for z/OS
        • MAP1130 primary power supply Fan Normal and Failure Modes
        • MAP1200 Prioritizing serviceable events and visual symptoms for repair
        • MAP1210 Displaying and repairing a serviceable event
        • MAP1320 Isolating problems using visual symptoms
      • MAP2xxx range
        • MAP2030 Check/Reorder Cable field replaceable unit
        • MAP2031 Repair ground continuity
        • MAP2040 Check primary power supply input circuit breaker
        • MAP2050 Loss of alternate current (AC) Input to a single primary power supply (PPS)
        • MAP20D0 Primary power supply (PPS) input phase missing
        • MAP2130 Isolating power symptoms
        • MAP2160 Power system identify light-emitting diode (LED) failure
        • MAP2210 Power failure not isolated
        • MAP2350 Ethernet switch power problem
      • MAP4xxx range
        • MAP4060 Restoring vital product data card settings
        • MAP4065 Restoring Service Processor card settings
        • MAP4070 central processor complex (CPC) memory problem
        • MAP4100 Repairing a service processor card (FSP) problem
        • MAP4360 Codes displayed by the central processor complex (CPC) enclosure control panel
        • MAP4370 central processor complex enclosure control panel does not show a normal display
        • MAP4560 No valid subsystem status available
        • MAP4810 Resetting the service processor card (FSP)
        • MAP4820 Performing a slow boot of a processor complex
        • MAP4840 4986-VEL failing to power off during service processor card repair
        • MAP4E00 RAID input/output (RIO)/system power control network (SPCN) problems
      • MAP5xxx range
        • MAP5300 fibre channel link fault
        • MAP5305 fibre channel bit error rate test failure
        • MAP5321 Fibre channel optical power measurement
        • MAP5340 count key data (CKD) read data failure
        • MAP5410 Fibre channel bit error validation
        • MAP5440 Fiber host card reports a loss of light
      • MASBUS
      • MEDIA
      • MEMBRD
      • MEMCTLR
      • MEMDIMM
    • N procedures
      • NEXTLVL
      • NO_PNUM
      • NODEPL
    • O procedures
      • OPT_CLN
    • P procedures
      • PFW1540
      • PFW1542
      • PFW1548
      • PGDPART
      • PIOCARD
      • PPCIMIN
      • PPCISYS
      • PPCITWR
      • PRI_PCI
      • PWR1900
      • PWR1904
      • PWR1909
      • PWR1911
      • PWR1916
      • PWR1917
      • PWR1918
      • PWRCBL
      • PWROC
      • PWRSPLY
    • Q procedures
      • QDCCRLS
    • R procedures
      • RIOIP01
      • RIOIP02
      • RIOIP03
      • RIOIP04
      • RIOIP06
      • RIOIP07
      • RIOIP08
      • RIOIP09
      • RIOIP10
      • RIOIP11
      • RIOIP12
      • RIOIP50
      • RIOIP55
    • S procedures
      • SI_CARD
      • SI_PHB
      • SIADPCD
      • SICNTRL
      • SIRGCFG
      • SIIOADP
      • SIRSTAT
      • SLOTERR
      • SPBUS
      • SRCTB1X
      • SVCDOCS
      • SVCPROC
      • SYSBKPL
    • T procedures
      • TOD_BAT
      • TOPORT
      • TWRCARD
      • TWRPLNR
    • U procedures
      • USBPGD
    • V procedures
      • VPDPART
  • Logs, dumps, and traces
    • Generating an Error Report using a Sequence Number
    • Viewing service logs
    • Gathering multiple system logs
    • Log File Collection
    • Collect Logs Relative to the Current Date/Time
    • Collect Logs for a Specific Date/Time
    • Collect Logs for a Specific Date/Time Range
    • Managing dumps
      • Performing dumps
        • Performing a platform system dump
          • Performing a system dump by using the control panel
          • Performing a system dump by using the Advanced System Management Interface
        • Performing a service processor dump
          • Performing a service processor dump by using the control panel
          • Performing a service processor dump by using the Advanced System Management Interface
  • Sending problem determination files
    • Sending the problem determination files home through call home modem
      • Verifying the log files in call home record
    • Sending the problem determination files to a universal serial bus key or blank CD-ROM
  • Troubleshooting tape frame components (fibre switches and drive configuration)
    • Tape path problem determination for 8 Gb and 4 Gb Fibre Channel switches
    • Failed tape path recovery for 8 GB and 4 GB fibre switches
    • 16 Gb 48-Port Fibre Channel switch
      • Troubleshooting the 16 Gb 48-Port Fibre Channel switch LEDs
      • 16 Gb 48-Port Fibre Channel switch setup
    • 32 Gb 48-Port Fibre Channel switch
      • Troubleshooting the 32 Gb 48-Port Fibre Channel switch LEDs
      • 32 Gb 48-Port Fibre Channel switch setup
  • Troubleshooting the TS7785 cache
    • Troubleshooting the 4986-CFL/XSL cache
      • Accessing the Storage Management GUI
        • Canceling the Cache CFL firmware update
        • Accessing the Storage Management GUI using the TSSC
        • Accessing the Storage Management GUI using the TSSC browser
        • Accessing the Storage Management GUI directly from the Cache CFL controller
        • Collecting the Cache CFL Snap/logs from Storage Management GUI
        • Getting configuration information from Cache CFL using a USB
  • Troubleshooting a Server Vxx that will not boot up
  • Troubleshooting Hints and Tips
• Reference, parts and diagrams
  • Parts listings, assembly, and cabling diagrams
    • Finding part locations
      • Understanding location codes
      • Location codes for TS7785 Server (VEL)
    • TS7785 Server (VEL) parts
      • TS7785 Server VEL parts and part assembly diagram
    • TS7785 Cache (CFL and XSL) parts
      • 4986-CFL Control enclosure replaceable units
      • 4986-XSL expansion enclosure replaceable units
    • 4986-F01 Frame parts and part assembly diagrams
    • TSSC parts
    • Part assembly diagrams
  • Hardware LED reference
    • 10Gb Dual Port LW adapter (FC 1046)
  • 49xx-Cxx Node canister indicators
  • Procedure: Understanding the system status LEDs
  • Host Interface Adapter ports and indicators
  • Glossary
  • Notices
    • Terms and conditions for information centers
    • Trademarks
    • Safety and Environmental notices
      • Safety Information
        • Power On - Inspect the customer power receptacles and connect power to the TS7785
        • IBM safety publication
        • Alternating current (AC) grounding inspection
        • Safety inspection procedures
        • Completion report
        • Materials Needed
      • Safety labels
      • Safety notices
      • Acoustic Notice
      • Environmental notices
      • Taiwan Hazardous Substance Table
      • ESD procedures
      • How to attach the ESD wrist strap
    • Electronic emission notices
      • United States Federal Communications Commission (FCC) Notice
      • Industry Canada compliance statement
      • European Union Electromagnetic Compatibility Directive
        • Australia and New Zealand Class A Statement
        • Germany Electromagnetic compatibility directive
      • People's Republic of China Class A Electronic Emission statement
      • Taiwan Class A compliance statement
      • Taiwan contact information
      • Japan Voluntary Control Council for Interference (VCCI) Class A Statement
      • Japan Electronics and Information Technology Industries Association Statement
      • Korean Communications Commission (KCC) Class A Statement
      • Russia Electromagnetic Interference (EMI) Class A Statement
  • Publications
    • IBM safety publication
    • Additional IBM® TS7785 publications
      • Printable PDF publications