HYDIN0896E (OP0896) Secure external encryption failed. An internal error has occurred. Key Server IP: Key_Server_IP_Address. Port: Key_Server_Port_Number.

Explanation

An unexpected error condition with external disk or tape encryption has occurred. The TLS handshake between the TS7700 and the encryption key server could not be established. The secure key exchange could not succeed.

Operator response

  1. Ensure SSL certificates are valid and the network is in a good state.
  2. Ensure the encryption settings (key server IP addresses and port numbers) configured for the TS7700 are correct.
  3. Ensure the configuration on the encryption key server is correct.
  4. If problem persists, contact IBM service representative for assistance.

Source

Network Security