Resolving tape drive errors

Resolving LTO tape drive errors
LTO tape drives have a single-character display (SCD) that displays a code indicating drive status, including error conditions.
Distinguishing EH7 and EH8 tape drives
The EH7 and EH8 tape drives are nearly identical. The stickers on the backs of the tape drives specify whether the drive is a 3592 EH7 tape drive or 3592 EH8 tape drive. The stickers on the front sides of the tape drives specify TS1140 or TS1150.
Media and hardware problem isolation for the 3592 tape drives
Refer to steps to determine whether a problem with a 3592 tape drive in the TS4500 tape library is due to faulty media or faulty hardware.
Using FID messages generated by 3592 tape drives
Failure ID (FID) messages are short codes that can be used by service technicians to isolate problems with the 3592 tape drive.

Parent topic: Troubleshooting and support