Updating the library and drive firmware
The TS4500 tape library provides multiple options for updating the library and drive firmware.
Table 1 lists various scenarios and the responsible party. Contact your IBM® Service representative with any questions about a specific scenario, who is responsible for the update, and if there is a charge.
| Update scenario | Responsible party | |
|---|---|---|
| Not TS7700 Attached | TS7700 Attached | |
| Installation of a chargeable feature | IBM Service Representative | TS7700 Service |
| Installation of nonchargeable feature | Customer1 | TS7700 Service |
| Fixing a field issue | IBM Remote Code Load2 | TS7700 Service |
| Recommendation from an IBM Service representative | IBM Remote Code Load2 | TS7700 Service |
| Customer initiative to upgrade firmware level | Customer1 | TS7700 Service |
Note:
- Customers can contract with their local service team. This is a billable activity.
- If customers cannot allow Remote Code Load, they can contact their local service team to initiate an onsite exception process.
GUI Instructions:
- Go to Updating library firmware for steps on updating the library firmware.
- Go to Updating drive firmware for steps on updating the drive firmware.