Examples of cartridge problems

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If you encounter a problem with an LTO tape cartridge, try to resolve the problem and avoid any data loss.

Example: Split cartridge case

The cartridge case is damaged. There is a high possibility of media damage and potential loss. Perform the following steps to determine the cause and recover data:

  1. Look for cartridge mishandling.
  2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly position the pin. Then, immediately use data recovery procedures to minimize chances of data loss.
  3. Review media-handling procedures.

Example: Improper placement of leader pin

The leader pin is misaligned. Perform the following steps to determine the cause and recover data:

  1. Look for cartridge damage.
  2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly position the pin. Then, immediately use data recovery procedures to minimize chances of data loss.