Exporting system information

Click the Save icon on the toolbar to view the export options.

Export library logs

Creates a file named TS4500_LOG_<library-serial-number>_<date-time>.zip that contains event logs, servo logs, NVRAM event logs, Fatal Exception logs, etc.

Export library logs to IBM

Creates the same .zip file and uses Call Home to transmit the file to IBM service.

An event is created so you can track the status on the Events page. The event status initially displays Calling home, then changes to either Call home initiated (to indicate that the transmission was successful) or Call home failed (if Call Home is not correctly configured).

Export usage statistics

Creates a file named <library-name>_usage_statistics_<date>.csv that contains the usage statistics of important library components.

Export system summary

Creates a file named <library-name>_systemsummary_<date>.csv that lists the library properties and configuration settings. It is helpful to download this file periodically to compare the library configuration over time or for audit purposes.