Encryption Key Servers

Use the Encryption Key Servers page to manage which key servers use an encryption key.

Encryption is managed at the logical library level. All encryption-enabled drives that are assigned to a logical library use the same method of encryption.

Run Diagnostics

If you want to verify the functionality of all of the network-attached devices, run diagnostics on the devices. Select Settings > Security > Run Diagnostics. Highlight the IP address of the appropriate server, and select Actions > Run Diagnostics.

Note: If a warning icon appears in the Ethernet column using the Run Diagnostics function, it could be caused by having the ICMP (Internet Control Message Protocol) requests disabled.

Also Note: At least one key server IP address must be selected for the Run Diagnostics option to display on the Actions menu (or the right-click drop-down menu). If no key server IP address is added (or selected), the Run Diagnostics option does not display on the Actions menu.

ICMP Requests

ICMP is a messaging protocol (external to the TS4500 tape library) that sends error messages that a requested service is not available, or that one of the network-attached devices could not be reached. ICMP requests are disabled or enabled on the server where the encryption manager is running.

The disabled status of ICMP requests could trigger a warning in the Ethernet column when the Run Diagnostics function is invoked. If ICMP requests are disabled, the server that is running the encryption manager does not return a ping when running diagnostics. This scenario triggers a warning in the Ethernet column of the Run Diagnostics table. If a warning appears in the Ethernet column and not in the Key Server Path column, ignore the warning in the Ethernet column. If a warning appears in the Ethernet column and the Key Server Path column, the failure could be on the machine or the network connections between the library and that machine.