Half height drive: Tape tangled along tape path

About this task

Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in for recovery.


  1. Carefully pull out excess tape and untangle.
    Note: If you find the tape to be broken, go to one of the following appropriate procedures:
  2. Set the drive on its left side with the head and tape path facing up.
    Figure 1. Rewinding tape into cartridge
    Rewinding tape into cartridge
     1  Loader motor worm gear  3  Takeup reel motor
     2  Outer guide rail (WARNING: Do Not Touch)  4  Supply reel motor
  3. Turn the supply reel ( 4 ) clockwise.
  4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers. Turn the supply reel ( 4 ) 10 turns. Ensure that you do not stretch the tape.
  5. Go to Ending procedure.