Field support information

When encryption failures require field support or development analysis, the following data must be provided for a problem on a specific tape drive from the machine (rmt1 for example) for the device driver. Tape drive dumps and EKM server logs might be needed in addition to this information.
errpt –a > errpt.rmt1
lsattr -El rmt1 > lsattr.rmtl
All Atape files in /var/adm/ras/Atape*