Running the diags_info script
Run the diags_info script in the /opt/IBMtape directory. This script detects the problems on the configuration files, gathers important system HBAs, and configuration information. The script must be run as root. If not run as root, the information must be labeled as such, but the value of the information is degraded when run as a non-root user.
To facilitate capture of data, the script places information in a file that is called diags.out in the directory where the script is. Send the output file to the location identified by your IBM® service representative.