Before Support is called

System performance tuning is not a support responsibility. If tests indicate that raw tape performance is below specifications, record the exact failing command. Then, collect the output from the commands in Table 1 before support is contacted.

Table 1. Error description
Information Command
Configuration lscfg -v
Device parameters lsattr -E -l rmtN
Error log. Call hardware support if errors are found for TAPE_ERR* or SCSI* error labels. errpt -a
Driver version lslpp -l Atape.driver
Trace of failing command Refer to Trace facility