Viewing the library error log

Complete this task to view the library error log for the TS3500 tape library.

About this task

This page displays the error log for the library. Only new critical errors are marked as active.

By default, only records from the last 24 hours are displayed. If there are no records within the last 24 hours, the library displays the next time period in which there is at least one record. In order to view additional records, you can override the default by selecting a number of days, or show all, from the Time Period menu.
Note: In a shuttle complex, the library also provides the option to access this log page from a critical status link on the shuttle stations page. When this occurs, only shuttle station records are displayed.

Procedure

  1. From the Work Items navigation pane, select Service > View Library Error Log. The Library Error Log screen displays.
  2. To mark a record as inactive, complete the following substeps:
    1. Select the record(s) to be marked.
    2. Select Mark as Inactive from the Select Action menu and click Go. The page redisplays and reflects the change(s) in the Active column.
  3. To view record details, complete the following substeps:
    1. Select the record for which you want to obtain details.
      You can only select one record at a time.
    2. Select View Details from the Select Action menu and click Go. A new window displays with detailed information.
    3. View the record details. Click Close to close the details window or click the blue arrows to move forward or back one entry in the log.
  4. To view logs for a certain time period, or to view the entire library error log, complete the following substeps:
    1. Select a time period or None - Show All from the Time Period menu and click Filter.
    2. Wait while the page refreshes with all of the records for the selected time period. This can take a few seconds, many minutes, or longer depending on the number of records in the selected period.

What to do next

For an explanation of each field provided in the log, refer to the Help link on the View Library Error Log screen.