Removing a data cartridge from a drive in the library

This section describes how to remove a data cartridge from an LTO Ultrium or 3592 tape drive in the TS3500 tape library.

About this task

In a rare situation, you may need to remove a cartridge directly from a drive in the TS3500 tape library without transferring it to an I/O station. In order to remove a cartridge directly from a drive, complete the following steps.

Note: If you encounter a stuck tape cartridge (that is, a cartridge that will not unload after receiving an Unload command from the host), follow this procedure. If after completing these steps the cartridge still does not unload, contact your IBM service representative.

Procedure

  1. From the library's Activity screen, press the PAUSE key. The library displays the message If you open the door the library will go Not Ready and any remaining jobs in the work queue may fail. Press ENTER to continue.
  2. Press ENTER. The message PAUSE in Progress displays. The library parks the cartridge accessor in the base frame and displays the message The library is now paused. Normal operations will resume in 30 seconds.
  3. Within 30 seconds, unlock and open the front door on any frame. If you do not open the door within 30 seconds, the Activity screen redisplays and library operations resume.
    Exclamation point and caution notice
    CAUTION:
    Only remove cartridges from a frame whose front door is open. Do not add or remove cartridges from an adjacent frame.
  4. Locate the drive that contains the cartridge that you want to unload and perform the following procedure:
    • For the Ultrium tape drive:
      1. Press and release the unload button (1 in Figure 1).
      2. Wait for the cartridge to rewind and eject.
        Note: A typical tape cartridge rewind and eject time can take as long as five minutes, although some conditions can extend this time to as long as one hour.
      3. Remove the cartridge.
      Figure 1. Removing a cartridge from an Ultrium tape drive
      Photograph showing removal of a cartridge from an Ultrium Tape Drive.
    • For the 3592 tape drive:
      1. Ensure that the green power indicator light is on (see 1 in Figure 2).
      2. Press and release the unload button 2.
      3. Wait for the cartridge to rewind and eject.
        Note: A typical tape cartridge rewind and eject time can take as long as five minutes, although some conditions can extend this time to as long as one hour.
      4. Remove the cartridge.
      Figure 2. Removing a cartridge from a 3592 tape drive
      Photograph showing the removal of a cartridge from a 3592 Tape Drive.
  5. Gently close and lock the front door.
  6. After approximately 15 seconds, the TS3500 tape library automatically inventories the frame of the door that you opened. During the inventory, the message INITIALIZING displays on the Activity screen. When the inventory is complete, READY displays.

What to do next

Note: Your library could be in the "Not Ready" state for up to one hour if you perform this procedure. If the cartridge does not unload within five minutes and you need library operations to resume, you may close the library door. After one hour, follow steps 1 through 3 of this procedure to open the library door and remove the cartridge from the drive. Then continue with the remaining steps.