Newsletter Q3 2024

IBM Trusteer Pinpoint Detect

Efficacy

  • To effectively leverage the risky account consortium in your region, we continue to recommend that you follow the best practices described in the documentation and to provide the IBAN or account number and hash the value with the SHA-256 algorithm.
  • To help customers to better use the Pinpoint API and to more accurately identify sessions, we added 3 new activities that customers can use in Pinpoint API requests: access_recovery, change_details, and enrollment. For more information, see Use Cases and pinpoint_eval Handler Request.

Performance, Stability, and Compliance

In this quarter we improved timing issues with behavioral biometrics collection and we enhanced our monitoring capabilities.

IBM Trusteer Pinpoint Assure

Behavioral biometrics

Behavioral biometrics data is now processed for sessions without a PUID to enhance the protection that Pinpoint can provide.

Data retention

The period after which some collected data is hashed has been updated to 180 days. See the IBM Trusteer Pinpoint Assure Data Handling Guide and the New Account Fraud Data Handling Guide.

Web and mobile malware detection

Our web and mobile researchers detected and released notifications for the following new malware campaigns that attack several different regions:

IBM Trusteer Mobile SDK

Mobile SDK supported platform and versions

  • Mobile SDK 5.7 and above are supported.

    From 1 September 2024, Mobile SDK 5.7 and all its minor versions will became unsupported.

    For more information, see Support Lifecycle.

  • Supported platforms (in supported Mobile SDK versions)

    • iOS - supports iOS 15 and later
    • Android - supports Android 9 and later

  • Supported iOS development environments: Xcode 15.0 or later (aligned with Apple)

  • Supported Android development environments: Android Studio 3.1.1 or later

Trustboard

  • Policy Manager - Added a new feature to Trustboard that allows you to configure rules that are specific to your users and your application. After you configure and publish your rules in Policy Manager, each session that occurs in your application is evaluated against both the Pinpoint policies and your custom rules. For more information, contact your IBM representative.
  • Saved reports - You can now save your Alerts and System reports in Trustboard with your preferred filtering and graphical representation.
  • Enhanced PUID search - You can now search for a PUID across all sessions and receive results from all the relevant sessions from the past year. You can also perform the same search from the account details page by clicking the Sessions view link in the PUID pane.
  • New report view - In the Systems reports, we added a new report view for Marketing name that allows you to view the number of sessions for each device based on the user friendly name for the device.
  • Sessions tab - In the main menu of Trustboard, we added a Sessions tab, which you can use to view all sessions in Trustboard for both alerted and nonalerted sessions.

IBM Trusteer Rapport

Rapport version 2309 released for Windows 11, version 23H2 and Windows 10, version 23H2.