Clearing Authorized Invalid SSL certificates

When Rapport detects that a website's certificate1 is invalid, Rapport displays an Invalid Certificate Warning to protect you from submitting information to a fraudulent website. If you select the Do not warn me about this website again check box in an Invalid Certificate Warning dialog box, the certificate of the website to which you are connecting is added to a cache of authorized invalid certificates. Clearing that cache removes your authorization of any certificates in the cache and causes Rapport to warn you again if you browse to the same websites again.

Procedure

  1. Open the Rapport Console.
  2. In the dashboard, click Console arrow. The second dashboard screen appears.
  3. In the Security Policy area, click Edit Policy. A User Approval screen appears. The screen shows you an image of a word for you to type to help prevent financial malware from accessing the console and effectively disabling Rapport.
  4. Enter the characters that you see in the image.

    Click OK. The Security Policy screen appears, displaying all the security controls.

  5. Click Validate Website SSL Certificates. Information about this control appears below it as well as a Clear cache link.
  6. Click Clear Cache in the expanded information block. A confirmation box appears.
  7. Click OK. The cache is cleared.