General evaluation surveys

You use a general evaluation survey to gather feedback from people about services.

You can create general evaluation templates that contain different sets of survey questions for different types of services. When you create a general evaluation survey, select the general evaluation template to address the specific service.

You can send the survey to participants to gather their evaluation of provided services. You also can send the survey to random recipients within a location or organization. Random recipients are also selected from child locations or organizations.

After you submit the general evaluation survey request, the request is sent for approval. When the request is approved, the survey is sent to the recipients. When a survey is completed, you can view the responses from the recipients and an overall evaluation of the results on the Evaluation tab of the request.