Returning products

If the shipment is unsatisfactory, you can return the product to the vendor. For example, a product might be returned if it is damaged or if duplicate shipments are made. The details from the associated purchase order are included in the return record.

1. Select Procurement > Requisitions & Purchase Orders > Returns and click Add.
2. On the General tab, specify the name, returned by date, and returned on date.
3. In the Purchase Order section, associate a purchase order with the return.
4. Optional: On the Line Items tab, add inventory items to the return record.
5. Optional: On the Notifications tab, add reviewers who must approve the record before it is issued.
6. Click Create Draft.
7. Click Issue.

What to do next

When return is issued, you can complete, revise, or retire the return.