Location-based filtering

When Request Central users request a service, they select a building where the service is needed. The selected building has an associated list of available service request classes from which the user can select.

By default, all buildings allow all request class types. To restrict the available request class types, you can configure and manage the access to request types by building or by group.

You can add services to buildings by selecting Requests > Set Up > Manage Request Services and using the Bulk Add tab. You can similarly remove services from buildings by using the Bulk Remove tab.