Outsource Ratio metric

Determines the overall cost impact from outsourced tasks.

Details of the metric Description
Name Outsource Ratio
Category Analysis Report
Analysis objective for exception conditions Determines how well maintenance resources are being used by comparing the costs of outsourced work to in-house work. Views this metric over time to show, analyze, and adjust programs based on observed trends. This metric can be used to monitor contractor usage and effectiveness. If the contractor charges to perform a type of work that exceeds the in-house costs to perform the same work, then negotiations on pricing can be considered. Alternatively, a decision can be made to bring back the work in-house.
Description Informs management of the amount of task work that is outsourced to external service providers.
Source IFMA
Measurement Total Contract Costs on Tasks / Total Task Cost
Dependent data that is calculated
  • Total Contract Costs on Tasks = Total Task Cost where Responsible Organization associated to the Task is an External Organization; or the Responsible Organization is an internal Department/Agency or Workgroup but has an External Organization as a Resource.
  • Total Task Cost = Total Cost of all Tasks
Roles
  • OP Executive
  • OP Service Manager
  • OP Facility Assessment Manager/Planner
Display chart types Value-based: Horizontal Grouped Bar (percent) Chart (Capture Period: Vertical Grouped Bar (percent) Chart)
Thresholds
  • Low Threshold: .3 (30%)
  • High Threshold: .5 (50%)
  • Range 1: Low/Caution/Yellow
  • Range 2: On Target/Positive/Green
  • Range 3: High/Caution/Yellow
Fact details Module: triMetricFact

Business Object: triTaskDetailFact

Metric Queries: triTaskDetailFact - Metric - Outsource Ratio
Drill paths
  • Geography
  • Location
  • Responsible Organization
  • Building Class
  • Capture Period
Interactive filters
  • Geography
  • Location
  • Responsible Organization
  • Responsible Person
Static filters Include Active Status Dimensions Only
Time Months
Data point refresh rate Monthly
License dependency IBM® TRIRIGA® Operations
Functional dependency
  • Task Management
  • Service Management