From setting up the application to creating a reservation,
there are many types of reservation request classifications, reservation
classes, and reservation forms. The reservation request class defines
which work tasks are generated for a reservation. The reservation
class defines which spaces require approval, and which roles can reserve
them. The reservation form defines which tabs, sections, and fields
are necessary for the request or resource.
Reservation request classes
During the reservations
setup, the application contains several main reservation request classifications
to drive the work task process. For each request class, the service
plan is defined. Then, for each service plan, the work task templates
are defined. The work task templates contain the task details that
are applied when work tasks are created for a reservation. The reservation
request classes include the following types:
| Reservation request class |
Description |
| Meeting space reservation |
This request class drives the work
task templates for room setup, room breakdown, and room cleanup. |
| Workspace reservation |
This request class drives the work task templates for room setup, room
breakdown, and room cleanup. |
| Asset reservation |
This request class drives the work
task templates for equipment delivery and equipment pickup. |
| Vehicle reservation |
This request class drives the work
task templates for vehicle delivery and vehicle pickup. |
Reservation classes
Also, during the reservations
setup, the
Space form is used to identify the
class of the reservable space. The reservation classes include the
following types:
| Reservation class |
Description |
| Private space |
This space can be reserved by the Reservation
Coordinator through the Concierge Reservation form
only. |
| Requestable space |
This space can be reserved by any role,
but the reservation requires approval by the Resource Owner. |
| Reservable space |
This space can be reserved by any role,
but the reservation does not require approval by the Resource Owner. |
Reservation forms
Creating a reservation
involves several similar forms, but each form is specific to a particular
request or resource. Depending on your role, the reservation forms
include the following types:
| Form |
Description |
| Request for Reservation |
This form serves a particular self-service
scenario. If your role is required to submit requests to a Reservation
Coordinator, you can request to reserve available meeting spaces,
workspaces, equipment, and vehicles. |
| Concierge Reservation |
This form serves the concierge scenario.
If you want to reserve a private space, you can call the Reservation
Coordinator. Then, the Reservation Coordinator can submit a private
space reservation through this form. |
| Room Reservation |
This form serves a typical self-service
scenario for many roles. You can select one or more rooms for the
reservation. If a food or equipment service provider is associated
with the meeting space, you can add a food or equipment order with
the room reservation. |
| Equipment Reservation |
This form serves a typical self-service
scenario for many roles. You can select one or more equipment items
for each equipment order. |
| Vehicle Reservation |
This form serves a typical self-service
scenario for many roles. You can select one or more vehicles for each
vehicle order. |