Inspection requests

The inspection request process begins with an inspection request and ends with the completion of one or more Facility Assessment work tasks. The Facility Assessment work tasks capture updated condition information about one or more building system items and record any new deficiencies that are identified during the assessment inspection.

The following image shows the inspection request process.
Figure 1. Inspection request process
An image that shows the inspection request process.

Inspection request process components

Create request from
You can create an inspection request directly from a building or structure by selecting the building system items that need to be inspected. Use this option when you want the inspection request to include building system items specific to a single building or structure. You can also create an inspection request from the Manage Requests form, or from the Facility Assessment window.
Building system items
The building system items are used to create the inspection items on the task.
Inspection request
The inspection request is a request object in the system that is used specifically for initiating a request for the inspection of the selected building system items.
Service assignment process
The service assignment process is used throughout the IBM® TRIRIGA® system for determining whether to create and how to assign projects or tasks, or both.
Project or task
Projects or tasks are created to satisfy the inspection request. They are created and assigned based on the business rules that are established in the service assignment process, or service plan.
Building system inspection items
A building system inspection item is created for each building system item that is listed on the inspection request and is appended to the task. When the task is completed, the data in the building system inspection item is updated to the corresponding building system items.
Opportunities
Opportunities can be identified from the tasks and are automatically associated back to the building or structure, building system item, assets, and locations that they reference.