Server log files help in diagnosing problems and recording
commands.
Log file
description
There
are two sets of files for the logs contained in the TPMfOS
Files folder: .log and .trc.
For example, there is a vm.log file and a vm.trc file.
The .log files contains information understandable by all users. It
is in the language in which the product was
installed. The .trc files contain more detailed information and are
designed for the support team. It is always in English. When sending
logs to support, make sure to always include the .trc files.
There
are several distinct log files:
- files/logs/activities.log
- This log allows you to view when a replication task was started.
Its content cannot be viewed from the web interface.
- files/global/hostactivities.log
- This directory contains the list of all target tasks.
Its content can be viewed from the Tasks page
of the Server history, where it is merged with
the information provided by activities.log. To send
the logs of a given task to support, ideally select the task and select Export
debug data in the contextual menu.
- Boot log file or files/logs/boot.log
- This log is useful when diagnosing DHCP/TFTP problems. Its content
can be viewed in theServer log files page of
the web interface.
- File log fileor files/logs/File.log
- This log is useful to diagnose multicast file transfer problems.
Its content can be viewed in the Server log files page
of the web interface.
- HTTP log file or files/logs/HTTP.log
- This log records requests made by the web interface.
Its content can be viewed in the Server log files page
of the web interface.
- NBP log file or files/logs/NBP.log
- This log records remote target commands
such as authentication, tracking logs, and so on. Its content can
be viewed in the Server log files page of the web interface.
- TCP log file or files/logs/TCP.log
- This log is used to diagnose unicast file transfer problems. Its
content can be viewed in the Server log files page
of the web interface.
- VM log file or files/logs/VM.log
- This log records events generated by background tasks running
on the server. Its content can be viewed in the Server
log files page of the web interface.
- Sync log file or files/logs/rsync.log
- This log file contains information specific on replication: checking
files, finding them or not, copying them, and so on. Its content can
be viewed in the Server log files page of the web interface.
Note: The files directory corresponds
to the main data directory. Under Windows operating
systems, it is TPMfOS Files by default.
Retrieving pertinent information in
the logs
To help you retrieve pertinent information easily,
the following features are available in the
web interface:
- Logs are color coded. Blue indicates no warning or errors, yellow
indicates warnings, red indicates errors.
- Logs are hierarchical.
Clicking on the expand sign allows you
to see more details.
- Logs are chronological. If you want to
go to a specific date and
time in a log file, click Jump to ..., enter
the date and time, and click Jump. The log
section with the given date and time expands. If no section has the
exact given date and time, the section just before the given time
and date expands.
Log
file cleaning
From
the Server Log Files page, you can also clean
the contents of the log files. You can either delete the content of
individual server log files or perform a partial cleaning of all the
server log files. You can also delete or perform a partial cleaning
of all target log
files.
Partial cleaning of a log allows you to keep the most
recent content only. You can keep information of the latest
- 30
minutes,
- 60 minutes,
- 6 hours,
- 12 hours,
- 24 hours,
- 1 week,
- 2 weeks,
- or 1 month.
Log data older than the selected time is deleted.