Issue with importing or deleting large Technology Packs

When you import or delete a Technology Pack Jar file of 13 MB or more, you might notice a connection timeout error, and the action fails.

Symptoms

You can import a Technology Pack content in the following ways:
  • Click the Import icon that is available on the upper right of the Pack Service UI to import a pack that is not in the table.
  • Click the More actions (More actions icon) icon and select Import and replace for a Technology Pack content that are in the table. Using this option, you can replace an existing pack with the one that is imported in JSON or Excel format.
  • Click the More actions (More actions icon) icon and select Patch for a Technology Pack content that are in the table. Using this option, you can append new content or update the existing content with the one that is imported in JSON or Excel format.
  • Click the More actions > Pack content > Import icon to import a new external pack content file and replace an existing file with updated content.
    Note: Maximum size of the file can be 200 MB.
  • Click the More actions > Pack content > Import and replace file to import and replace an existing pack artifact file with an external file.
    For example, use this option if you want to replace an existing .discovery file with an external .discovery file.
    Note: Maximum size of the file can be 200 MB.

Resolving the problem

To resolve this issue, follow these steps in Firefox browser:
  1. Open a new tab in Firefox browser.
  2. Type about:config in the address bar and press Enter.
  3. Click Accept the Risk and Continue to proceed.
  4. In the search bar on the about:config page, type network.http.connection-timeout.

    The default value for the setting is 90 seconds.

  5. Click the Edit button and change the setting to 300 and save.
  6. Close the tab and restart the browser to apply the changes.