Contacting IBM Support

To submit your problem to IBM® Support, you must have an active Passport Advantage® software maintenance agreement. Passport Advantage is the IBM comprehensive software licensing and software maintenance (product upgrades and technical support) offering. You can enroll online on the Passport Advantage website.

• To learn more about Passport Advantage, see the Passport Advantage FAQs.
• For further assistance, contact your IBM representative.

To submit your problem online (from the IBM website) to IBM Support:

• Be a registered user on the IBM Support website. For details about registering, see Registering on the IBM Support website.
• Be listed as an authorized caller in the service request tool.