Accessing the IBM Support portal

You must be a registered user on the IBM® Support portal to download fixes and to submit a problem online to the IBM Support community.

If you need to look beyond IBM Documentation to answer your question or resolve your problem, you can use one or more of the following approaches:
  • Open the IBM Support portal.
  • Click Support portal login icon to log in using your IBM.com username.
  • On the IBM Support portal, you can do the following tasks:
    • Search for known issues, documentation, and support forums.
    • Open a case or view cases you opened.
    • Open a chat window with a Support representative.
    • Open Fix Central to view product downloads and updates.
    • Access product documentation and support forums.
    • Manage your support account, including notifications, invoices, orders, contracts, and warranties. For more information about notifications, see Subscribing to support updates.