Configuring RAS for the TS7650G (Gateway) 3958 DD6, ProtecTIER version 3.4.3

You configure ProtecTIER® RAS on the server or servers in both single node and clustered TS7650G configurations by using commands from the ProtecTIER Configuration menu.

Before you begin

Note: Enabling and configuring RAS is an offline procedure; respond yes when prompted to stop VTFD services. The services normally restart automatically upon completion of RAS configuration, but this procedure includes steps to verify the restart and, if required, to restart the services manually. You can configure RAS either now or during the ProtecTIER installation.

About this task

During the installation, you are prompted to enter the system and customer contact information listed. You must have the information for each server in the cluster. Consider collecting the necessary information before you start the installation, so it is readily available when needed. This information can be found on the completed Company Information and IP address worksheets. See Company information worksheet and IP address worksheet for details about the information that you must enter.

  • Business company name
  • System location
  • Callback number
  • Voice phone number
  • Disk array machine type and model number
  • Disk array serial number
  • Customer number
  • Country code
    Note: This number is the two-digit, IBM-assigned country code that is used to order software or to acquire software support. Do not confuse this number with the three-digit RETAIN country code.
  • Simple Mail Transfer Protocol (SMTP) server IP address (optional)
  • Customer email address (optional)

Procedure

  1. Establish a connection to Server A. To do so:
    1. Attach a USB keyboard to any open USB port on the back of the server.
    2. Attach a graphics-capable monitor to the video port on the back of the server.
    Note: If you are unable to connect to the server with this procedure, try to use the server BMC and your service notebook. See Direct connection with a USB keyboard and monitor for the TS7650G (Gateway), ProtecTIER V3.4.3 for instructions.
  2. At the command prompt, log in to the ProtecTIER server (see 2 of Configuring Server A for the TS7650G).
    Note: During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press Enter to proceed to the login prompt.
  3. Enable RAS on the server with the following method:
    1. At the command line, type menu and press Enter. The ProtecTIER Service menu displays.
      ----------------------------------------------------------------------
        ProtecTIER Service Menu running on rasddx                           
      ----------------------------------------------------------------------
         1) ProtecTIER Configuration (...)                                  
         2) Manage ProtecTIER services (...)                                
         3) Health Monitoring (...)                                         
         4) Problem Alerting (...)                                          
         5) Version Information (...) 				                    	     	 
         6) Generate a service report                                       
         7) Generate a system view                                          
         8) Update ProtecTIER code                                          
                                                                            
         E) Exit                                                            
      ----------------------------------------------------------------------
      >>> Your choice?
    2. Type the numeral corresponding to ProtecTIER Configuration and press Enter.
      The ProtecTIER Configuration menu displays.
      ----------------------------------------------------------------------
        ProtecTIER Service Menu running on rasddx                           
        ProtecTIER Configuration (...)                                      
      ----------------------------------------------------------------------
         1) Configure ProtecTIER node                                       
         2) Recover Configuration for a replaced server                     
         3) Configure machine serial number for a replaced server           
         4) Configure RAS                                                   
         5) Update Time, Date, Timezone & Timeserver(s)                     
         6) Scan storage interconnections                                   
         7) File Systems Management (...)                                   
         8) Configure replication (...)                                     
         9) IP Network configuration (...)                                  
         10) Update Firmware                                                
         11) Update the System's name                                       
         12) Validate configuration                                         
         13) Single node - code upgrade (for Support Use Only)              
                                                                            
         B) Back                                                            
         E) Exit                                                            
      ----------------------------------------------------------------------
      >>> Your choice?
    3. Type the numeral corresponding to Configure RAS and press Enter. Output similar to the following screen appears. Values that are shown are for example purposes only. Follow the instructions and respond to prompts with information gathered on Company information worksheet and IP address worksheet to complete the configuration process.
      Tip: You can use the key combinations Shift+Page Up and Shift+Page Down to move through lists of items that do not fit entirely on the screen.
      Note: If you do not configure the SMTP server now, you are prompted again during ProtecTIER setup. See Configuring Server A for the TS7650G.
      Begin Processing Procedure
      
      Stopping Cluster Services                                       [ Done ]
      Configuring RAS
      Configuring RAS network                                         [ Done ]
      Configuring IMM/RSA                                             [ Done ]
      
      Please provide the following information:
      -----------------------------------------
      Customer SMTP server IP address (optional):
      Customer number:
           Input should be 7 alphanumeric: abcderf
      Country code:
           Input should be 2 or 3 alphanumeric: av
      Business company name, e.g. IBM, (optional):
      Machine location, e.g. Server room, (optional):
      MODEM Phone number, (optional):
      Voice Phone number, (optional):
      
      Please check the following values:
      ----------------------------------
      Customer SMTP server IP address:
           The first administrator email-address:
           The second administrator email-address:
           The third administrator email-address:
      Customer number: abcderf
      Country code: av
      Business company name:
      Machine location:
      MODEM Phone number:
      Voice Phone number:
      Are you sure you want to submit these RAS values? (yes|no|quit) y
      Saving configuration                                            [ Done ]
      RAS Configuration ended successfully
      
      End Processing Procedure Successfully
      
      Press <ENTER> to continue
  4. When RAS configuration is complete on Server A, choose one of the following options:
  5. Disconnect the USB keyboard and monitor from Server A and connect them to Server B.
    Note: If you are unable to connect to the server with this procedure, try to use the server BMC and your service notebook. See Connect to BMC using a web-browser for instructions.
  6. Repeat steps 2 and 3 to configure RAS on Server B.
  7. When RAS configuration is complete on both servers, go to RAS verification for the TS7650G (Gateway), ProtecTIER version 3.4.3.