Configuring the TSSC for use with the TS7650 Appliance, ProtecTIER V3.3.6

This topic describes how to configure the Call Home, firewall, and network communications settings for the TSSC.

Before you begin

Before you can configure the Call Home, firewall, and network communications settings for the TSSC, it must be connected to the TS7650 Appliance server and the TSSC microcode must be at version 5.12.x or later. If the TSSC is not connected, go to Establishing a connection between the TSSC and the server in the TS7650 Appliance, ProtecTIER V3.3.6. To check the TSSC microcode version, go to Checking the TSSC microcode level in the TS7650 Appliance, ProtecTIER V3.3.6.

About this task

Before the TSSC can be used to provide support, you must first configure its Call Home, firewall, and network communications settings.

Procedure

Perform the following steps to configure the TSSC.

  1. If the TSSC is not already powered-on, do so now.
    Note: When powering on the TSSC, several hardware checks run automatically. During these checks, failure indications are displayed for the Eclipse Framework and AOTM. These failure indications can be ignored, as they are normal and do not interfere with the operation of the TSSC or its communication to the ProtecTIER® server. Failure indications other than those noted require attention. Identify any failing routines and, if needed, contact your next level of support.
  2. If prompted for login information, enter the username: service and the password: service.

    The TSSCs blue desktop displays. See Figure 1.

  3. Configure the TSSC for Call Home. Before doing so, take note of following important information:
    • The Call Home setup procedure has been revised. If outdated procedures are used, the total Call Home solution might not be enabled and the process fails. To ensure that you are using the most current instructions, refer to the relevant sections in the IBM System Storage® TS3000 System Console (TSSC) Maintenance Information, provided on the IBM System Storage TS7650 with ProtecTIER Publications CD.
    • Do not select the Software Call Home check box unless you are certain your support center supports sending Software Call Home events down the hardware entitlement path. Enabling the routing of Software Call Home calls down the hardware entitlement path might cause software entitlement issues. While this option might be supported for customers in Europe or Asia, it is not supported in the United States.

      With consideration of the preceding statement regarding your region, select the Software Call Home check box in the TSSC Setup GUI to set the software Call Home flag. If the flag is not set, software problems must be reported by the customer. When a software problem is detected, the logs are collected and stored on the TSSC in this location: /var/enc/SWCH.

  4. When Call Home setup is complete, return to this page and go to step 5.
  5. Right-click the TSSC blue desktop.

    The IBM® TS3000 System Console menu displays. See Figure 1.

  6. Click System Console Actions > Console Configuration Utility.
    Figure 1. IBM TS3000 System Console menu
    IBM TS3000 System Console menu
    Table 1. TSSC Interface
     1  Blue desktop  2  IBM TS3000 System Console menu

    The Username and password screen displays.

  7. Enter service in both the Username and Password fields.
  8. Click OK

    The Console Configuration application starts and the Console Configuration utility screen displays:

    Figure 2. Console configuration utility screen
    Console configuration utility screen
  9. Click Console Settings

    The Console Settings screen displays. See Figure 3.

    Figure 3. Console Settings screen
    Console Settings screen
  10. In the Internal Network Interface pane, verify that the IP address: 172.31.1.1 and the Subnet mask: 255.255.0.0 are displayed.
    Note: If different values are displayed in the Internal Network Interface pane, change them to match the IP address and Subnet mask values provided in the preceding steps.
  11. In the External Network Interface pane, enter the customer-supplied local area network (LAN) IP address and subnet mask for the TSSC. See IP address worksheet.
  12. In the System Properties pane, enter the customer-supplied Host Name (the unique name of the TSSC), Domain Name, DNS1 and DNS2 addresses, and Default Gateway address.
    Note: If necessary, scroll down to access the Default Gateway entry fields and Save Changes button.
  13. Click Save Changes.

    When the Save Completed Successfully message displays in the upper-left corner of the screen, the save is complete.

  14. Click the Close this window button in the upper-right corner of the screen.

    The Console Configuration Utility menu displays.

  15. Click Console Time.

    The Console Time and Date screen displays:

    Figure 4. Console Time and Date screen: NTP server off
    Console Time and Date screen: NTP server off
  16. Set the TSSC to Coordinated Universal Time (UTC). To do so:
    1. In the NTP Server Settings box, verify that the NTP Server is off. If necessary, click Stop NTP server.
    2. In the Time fields, enter the current UTC.
    3. Click Save Changes.
  17. Click Start NTP server.

    The Console Time and Date screen displays again with the new UTC shown:

    Figure 5. Console Time and Date screen: NTP server running
    Console Time and Date screen: NTP server running
  18. Close the Console configuration utility screen.

    You are returned to the TSSCs blue desktop.

  19. Go to Enabling ProtecTIER RAS functions on the TS7650 Appliance, ProtecTIER V3.3.6.
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