Updating the TS7620 chassis serial number through the ProtecTIER Service Menu

The customer's warranty is linked to the serial number of the original chassis. This procedure explains how to put the customer's original chassis serial number on the chassis FRU.

1. If necessary, power on the server and the monitor, and wait for the login prompt to appear.
2. Use a monitor and keyboard plugged into the TS7620 to do this task. Log on with ID: ptconfig and password: ptconfig.
3. When you log in, you see the ProtecTIER Service Menu. Select the ProtecTIER Configuration option.

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    ProtecTIER Service Menu running on rassmx                                    
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     1) ProtecTIER Configuration (...)                                           
     2) Manage ProtecTIER services (...)                                         
     3) Health Monitoring (...)                                                  
     4) Problem Alerting (...)                                                   
     5) Version Information (...)																			       
     6) Generate a service report                                                
     7) Generate a system view										                             
     8) Update ProtecTIER code                                                   
     9) ProtecTIER Analysis (...)                                                
                                                                                 
     E) Exit                                                                     
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   >>> Your choice?

4. On the ProtecTIER Configuration Menu, select Configure enclosure serial number for a replaced enclosure to set your chassis serial number back to your original chassis serial number. The warranty of your TS7620 server is linked to the serial number of your original chassis.
5. The following prompt appears:

   Please enter enclosure number to set serial number. (0 for base enclosure):

   The chassis for the TS7620 (SM2) server is a base enclosure. Enter "0" for a base enclosure.

6. Write the serial number of the customer's original chassis on the Repair ID Tag. The IBM warranty is linked to the original serial number record of the chassis.
   Figure 1. Service RID Tag
   A RID (Replacement Identification) Tag maintains the original serial number record of the machine and allows IBM to entitle the machine for future maintenance or warranty service. Mail in exchange requires the completion and securing a Replacement ID tag (part number 19P5941) to the replacement unit.

   • Verify that the machine serial number on the failing unit matches the serial number reported to IBM technical support.
   • Transcribe the machine type, model, and serial number of the failing unit to the Replacement ID tag for the replacement unit.
     Note: USE BALLPOINT PEN TO COMPLETE THE RID TAG.
   • Place the Replacement Identifier tag on the location indicated in the picture below.
     Figure 2. RID Tag Placement
   • The use of the Repair ID tag is important for customer inventory accuracy.