Take Action command troubleshooting

Table 12 lists general problems that might occur with Take Action commands. When each Take Action command runs it generates the log file listed in Table 3. This chapter provides agent-specific troubleshooting information.

See the IBM Tivoli Monitoring Troubleshooting Guide for general troubleshooting information.

Table 12. Take Action commands problems and solutions

Problem Solution
Take Action commands often require several minutes to complete. Allow several minutes. If you do not see a pop-up message advising you of completion, try to run the command manually.
Situations fail to trigger Take Action commands. Attempt to manually run the Take Action command in the Tivoli Enterprise Portal. If the Take Action command works, look for configuration problems in the situation. See “Situation troubleshooting”. If the Take Action command fails, see IBM Tivoli Monitoring Troubleshooting Guide for general information on troubleshooting Take Action commands.