Troubleshooting the sensor

This topic describes common problems that occur with the Microsoft Cluster sensor and presents solutions for those problems.

WMI service crashes

Problem
WMI service crashes on target during discovery.
Solution
Ensure that all WMI-related fixes, including fix KB933061, are applied on the target system. If problems persist, use the following Microsoft utilities to troubleshoot WMI problems:
WMIDiag

The WMIDiag utility is available at the following Web site: https://www.microsoft.com/en-us/download/

Follow the instructions to install and run the utility, and verify that WMI is working correctly.