Ordering an administrative On/Off CoD test record
Complete the steps under How to order an upgrade record before you perform the following steps.
- On the Machine profile page, click Order administrative On/Off CoD test record.
The Order administrative On/Off CoD test record (Step 1 or 2) page opens.
- Replenishment information also displays. This includes the expiration date field, the option to enable automatic renewal for the record,
and the option to set no expiration date for the record.
By default, the test record is initially available up to 180 days, starting on the date you place your order. After the 180 days, the record will expire unless you replenish (renew) the record or set no expiration date. You can automatically renew an installed record by enabling the automatic renewal function. (This is the default setting.) If you do not want the automatic renewal function enabled, deselect the Renew automatically checkbox. Then you must manually order replenishment records to extend the expiration date.
The options to enable automatic renewal or to set no expiration date only display on this initial Order administrative On/Off CoD test record page. They do not display when you order a replenishment record. Also, if you select Record does not expire, you will not be able to order a replenishment record because there is nothing to replenish.
- Click Continue. The Order administrative On/Off CoD test record (Step 2 of 2) page displays. The order description field will help identify this order in the staged orders listed on the Support Element. (You can change the description.)
- Read the terms and conditions.
- If you are ready to accept, check I accept the Terms and Conditions of this order and click Submit.
- The On/Off CoD admin test record order page opens. Your record is now ordered and this page displays all the information about the record . This information includes the status of the order, the description, the expiration date, and the replenishment automatic renewal status.
- When the order has been approved and is ready to be retrieved, the order status is Download ready. (You will also receive an email informing you that your upgrade record is "Download ready.")
- Now your order can now be retrieved, installed, and activated
through the Support Element.
As the order is retrieved, installed, and activated, the status will be reflected on the Machine profile page. For a list of possible status definitions, click Order status definitions located on the right navigation pane.