Submitting a problem with ViewBlue

For issues outside U.S. business hours, please contact your IBM® representative/Business Partner to report the problem using ViewBlue.

The following instruction are for IBM representatives/Business Partners:

  1. Open https://www.ibm.com/ibmlink/feedback.
  2. Open up a feedback to report the problem.
  3. Click Report a problem.
  4. Identify the subject of the feedback as Configurators.
  5. Select eConfig.
Note: Users who do not have access to ViewBlue can open up a feedback from the eConfig application.