Logging on the Support Element

You can log on the Support Element directly or use the Single Object Operations task on the Hardware Management Console to operate the Support Element. The following steps describe how to log on using Single Object Operations.

  1. Log on the Hardware Management Console in the System Programmer or Service Representative user role. The Hardware Management Console workspace Welcome window is displayed.
    Note: The tree style user interface is the interface for both the Hardware Management Console and the Support Element.
  2. From the Hardware Management Console workspace window, in the navigation pane in the left portion of the window, expand Systems Management if it is not already expanded. This action displays the systems under Systems Management. Figure 1 shows this expansion.
    Figure 1. Systems Management expanded
    this graphic displays the tree style interface console workplace
  3. Click Systems Management to expand it. This action displays a list of systems.
  4. Click the target system to select it. The tasks pad at the bottom of the work pane in the right portion of the window displays types of tasks that are available. Figure 2 shows these types of tasks.
    Figure 2. System selected and task categories displayed
    this graphic displays tree interface with system selected and task categories
  5. In the tasks pad, expand Recovery. The Single Object Operations task is displayed. Figure 3 shows this result.
    Figure 3. Recovery expanded
    this graphic displays tree interface with recovery expanded
  6. Click Single Object Operations. The Single Object Operations Task Confirmation window is displayed. Figure 4 shows this window.
    Figure 4. Single Object Operations Task Confirmation window
    this graphic displays single object operations task confirmation window
    Click Yes. You might receive a message asking you to wait. The Support Element workspace window is displayed. Figure 5 shows this window (with the tree style user interface).
    Figure 5. Support Element workspace window
    this graphic displays message to wait when clicking yes