Submitting a problem or suggestion with Resource Link

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IBM® monitors feedback from Resource Link® during normal U.S. business hours.

Perform the following steps to submit a problem or suggestion to the tool developers:

  1. On the main Resource Link site, click Feedback in the navigation bar on the left.
  2. Complete the fields and click Submit.
  3. Save the work in a session file if possible. A session file can be used by the development team to analyze the problem.
  4. If Internal Tool Error is encountered, the log file named chpid.log, found in the tool installation directory (usually c:\program files\ibm\chpid) can be sent to the development team for quick resolution, along with the session file, hardware data and IOCP file.