Submitting a problem or suggestion with Resource Link

IBM® monitors feedback from Resource Link® during normal U.S. business hours.

Perform the following steps to submit a problem or suggestion to the tool developers:

  1. On the main Resource Link site, click Feedback in the navigation bar on the left. This opens the Feedback form, as shown in Figure 1.
    Figure 1. Feedback form
    This picture shows the Feedback on Resource Link.
  2. Select CHPID Mapping Tool in the Category list.
  3. Enter your comments, making sure to include the version of the tool you are using (this is displayed in tool title bar).
  4. Complete the fields for first and last names and email address, optionally select the check box regarding information use, and click Submit.
  5. Save the work in a session file if possible. A session file can be used by the development team to analyze the problem.
  6. If Internal Tool Error is encountered, the log file named chpid.log, found in the tool installation directory (usually c:\program files\ibm\chpid) can be sent to the development team for quick resolution, along with the session file, hardware data and IOCP file.