Submitting a problem or suggestion with Resource Link
IBM® monitors feedback from Resource Link® during normal U.S. business hours.
Perform the following steps to submit a problem or suggestion to the tool developers:
- On the main Resource Link site, click Feedback in the navigation bar on the left. This opens the Feedback form, as shown in Figure 1.
- Select CHPID Mapping Tool in the Category list.
- Enter your comments, making sure to include the version of the tool you are using (this is displayed in tool title bar).
- Complete the fields for first and last names and email address, optionally select the check box regarding information use, and click Submit.
- Save the work in a session file if possible. A session file can be used by the development team to analyze the problem.
- If Internal Tool Error is encountered, the log file named chpid.log, found in the tool installation directory (usually c:\program files\ibm\chpid) can be sent to the development team for quick resolution, along with the session file, hardware data and IOCP file.