Error messages and problem solving

A warning or error message might be displayed in the user interface to provide information about the adapter or when an error occurs.

A warning or error might be displayed in the user interface to provide information that you need to know about the adapter or about an error. Table 1 contains warnings or errors which might be displayed in the user interface if the SAP HANA Database Adapter is installed on your system.
Table 1. Warning and error messages
Message code Warning or error message Remedial action
CTGIMT001E The following error occurred. Error: Either the SAP HANA service name is incorrect or the service is not up. Ensure that the SAP HANA service name that is provided on the IBM® Security Verify Identity service form is running.
CTGIMT001E The following error occurred. Error: Either the SAP HANA host or port is incorrect. Verify that the host workstation name or the port for the SAP HANA service is correctly specified.
CTGIMT002E The login credential is missing or incorrect. Verify that you provided correct login credential on the service form.
CTGIMT001E The following error occurred. Error: No suitable JDBC driver found. Ensure that the correct version of the JDBC thin driver is copied onto the workstation where the adapter is installed. Ensure that the path for the driver is included in the system CLASSPATH variable.
CTGIMT600E An error occurred while establishing communication with the IBM Security Directory Integrator server. IBM Security Verify Identity cannot establish a connection with IBM Security Directory Integrator. To fix this problem, ensure that:
  • IBM Security Directory Integrator is running.
  • The URL specified on the service form for the IBM Security Directory Integrator is correct.
CTGIMT004E The adapter does not have permission to add an account: Account_Name. The administrator user provided on the IBM Security Directory Integrator service form does not have the required privileges to add a user account. Ensure that an administrator user with the required privileges is specified on service form.
CTGIMT003E The account already exists. Use different name for the user to be added.
CTGIMT015E An error occurred while deleting the Account_Name account because the account does not exist. The user you trying to delete does not exist. Ensure that you are deleting only an existing account.