Adapter attributes and object classes

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Adapter attributes and object classes are required for customization, creating provisioning rules, and understanding what service/target attributes are supported by the adapter. The Identity server communicates with the adapter by using attributes, which are included in transmission packets that are sent over a network.

User attributes

The following tables show the standard attributes and object classes that are supported by the ServiceNow Adapter.

Table 1. Supported user attributes
IBM Security Verify Governance	Attribute name in schema	Data type
User ID	eruid	String
Sys ID	erServiceNowSysID	String
First name	erServiceNowFirstName	String
Last name	erServiceNowLastName	String
Title	erServiceNowTitle	String
Department	erServiceNowDepartment	Reference
Password	erpassword	Password
Password needs reset	erServiceNowPasswordNeedsReset	Boolean
Locked out	eraccountstatus	Boolean
Active	erServiceNowActive	Boolean
Web service access only	erServiceNowWebServiceAccessOnly	Boolean
Internal Integration User	erServiceNowInternalIntegrationUser	Boolean
Date Format	erServiceNowDateFormat	String
Email	erServiceNowEmail	Email
Notification	erServiceNowNotification	Integer
Calendar Integration	erServiceNowCalendarIntegration	Integer
Time zone	erServiceNowTimeZone	String
Business phone	erServiceNowPhone	Phone Number
Mobile phone	erServiceNowMobilePhone	Phone Number
Location	erServiceNowLocation	Reference
Business Unit	erServiceNowBusinessUnit	Reference
Cost Center	erServiceNowCostCenter	Reference
Building	erServiceNowBuilding	Reference
Employee Type	erServiceNowEmployeeType	Reference
Hire Date	erServiceNowHireDate	DateTime
Manager	erServiceNowManager	String
Compnay	erServiceNowCompany	Reference

Object classes

Table 2. Supported object classes
Description	Object class name in schema
Service class	erServiceNowService
Account class	erServiceNowAccount
Group class	erServiceNowGroupAccount
Title class	erServiceNowTitleClass
Department class	erServiceNowDepartmentClass
Time Zone class	erServiceNowTimeZoneClass
Location class	erServiceNowLocationClass
Company class	erServiceNowCompanyClass
Cost Center class	erServiceNowCostCenterClass
Building class	erServiceNowBuildingClass
Business Unit class	erServiceNowBusinessUnitClass
Employee Type class	erServiceNowEmployeeTypeClass

Adapter Configuration Properties

For information about setting Security Verify Directory Integrator configuration properties for the operation of the ServiceNow Adapter, see the Dispatcher Installation and Configuration Guide.