Adapter attributes and object classes
Adapter attributes and object classes are required for customization, creating provisioning rules, and understanding what service/target attributes are supported by the adapter. The Identity server communicates with the adapter by using attributes, which are included in transmission packets that are sent over a network.
User attributes
The following tables show the standard attributes and object classes that are supported by the ServiceNow Adapter.
| IBM Security Verify Governance Identity Manager | Attribute name in schema | Data type |
|---|---|---|
| User ID | eruid | String |
| Sys ID | erServiceNowSysID | String |
| First name | erServiceNowFirstName | String |
| Last name | erServiceNowLastName | String |
| Title | erServiceNowTitle | String |
| Department | erServiceNowDepartment | Reference |
| Password | erpassword | Password |
| Password needs reset | erServiceNowPasswordNeedsReset | Boolean |
| Locked out | eraccountstatus | Boolean |
| Active | erServiceNowActive | Boolean |
| Web service access only | erServiceNowWebServiceAccessOnly | Boolean |
| Internal Integration User | erServiceNowInternalIntegrationUser | Boolean |
| Date Format | erServiceNowDateFormat | String |
| erServiceNowEmail | ||
| Notification | erServiceNowNotification | Integer |
| Calendar Integration | erServiceNowCalendarIntegration | Integer |
| Time zone | erServiceNowTimeZone | String |
| Business phone | erServiceNowPhone | Phone Number |
| Mobile phone | erServiceNowMobilePhone | Phone Number |
| Location | erServiceNowLocation | Reference |
| Business Unit | erServiceNowBusinessUnit | Reference |
| Cost Center | erServiceNowCostCenter | Reference |
| Building | erServiceNowBuilding | Reference |
| Employee Type | erServiceNowEmployeeType | Reference |
| Hire Date | erServiceNowHireDate | DateTime |
| Manager | erServiceNowManager | String |
| Compnay | erServiceNowCompany | Reference |
Object classes
| Description | Object class name in schema |
|---|---|
| Service class | erServiceNowService |
| Account class | erServiceNowAccount |
| Group class | erServiceNowGroupAccount |
| Title class | erServiceNowTitleClass |
| Department class | erServiceNowDepartmentClass |
| Time Zone class | erServiceNowTimeZoneClass |
| Location class | erServiceNowLocationClass |
| Company class | erServiceNowCompanyClass |
| Cost Center class | erServiceNowCostCenterClass |
| Building class | erServiceNowBuildingClass |
| Business Unit class | erServiceNowBusinessUnitClass |
| Employee Type class | erServiceNowEmployeeTypeClass |