Account selection
After you identify yourself to the assistant by entering the correct answers to the challenge response questions, you can select accounts to unlock or reset. The account selection step can vary.
The step depends on whether you have Windows accounts,
that is, Windows Local or Windows Active Directory accounts that are managed by IBM Security Verify
Governance Identity Manager
. The step also depends on the IBM Security Verify
Governance Identity Manager
security settings to
enable or disable password synchronization.
- Enabled
- Displays a list of all accounts that are owned by the IBM Security Verify Governance Identity Manager user account. The option to select accounts is disabled because all accounts will be synchronized to the new password.
- Disabled
- Displays a list of Windows accounts that are owned by the IBM Security Verify Governance Identity Manager user. You can select which accounts to reset. After your selection, you can reset the passwords or unlock the accounts, maintaining the existing password.
If password synchronization is disabled, you can select which Windows accounts to reset or unlock. If it is enabled, all accounts are selected. You cannot selectively reset or unlock them. After making the selection, click Next to go to the password step.