Tools for troubleshooting a directory server instance

In addition to the built-in troubleshooting tools, you can use the IBM® Support Assistant (ISA) Lite to troubleshoot IBM Security Verify Directory.

IBM Support Assistant Lite

IBM Support Assistant Lite is a software support solution that helps to quickly collect diagnostic files. Some examples of diagnostic files that it collects are logs and configuration files, schema files, and traces and core files:

• Customized to automate product-specific data collection.
• Collects the data files that IBM Support analysts must identify, diagnose, and recover from occasional operational problems with IBM products.
• Collects files automatically and package them for sending to IBM (with consent) or for your own analysis.

To get an overview and to know about the features of IBM Support Assistant Lite, see http://publib.boulder.ibm.com/infocenter/ieduasst/v1r1m0/index.jsp?topic=/com.ibm.iea.selfassist/isalite/1.3/Overview.html. To know more about IBM Support Assistant Lite, see the technote at http://www-01.ibm.com/support/docview.wss?&uid=swg27017356. To download IBM Support Assistant Lite, visit http://www-01.ibm.com/software/support/isa/download.html.