Server is not responding

If the server seems to not respond, you must first verify whether the server is truly not responding, or its performance is too slow.

To determine whether the server is suffering from poor performance, see the IBM® Security Verify Directory Performance Tuning and Capacity Planning section in the IBM Security Verify Directory documentation for monitoring performance. Compare the operations that are initiated and operations completed values, Also, compare the values of add operations that were requested and completed to understand what is happening with the performance of your system.

If you determine that the server is not responding, run the IBM Support Assistant Lite tool. This tool gathers information that you can provide to IBM Software Support to help identify the problem. See Tools for troubleshooting a directory server instance for information about the IBM Support Assistant Lite tool.