Web Administration Tool logon fails for new user

A new user might fail to log on to the Web Administration Tool for the first time. This problem occurs if the password policy is enabled and the User must change password after reset option (pwdMustChange)” is set. Follow the steps to resolve this issue.

If the password policy is enabled and the User must change password after reset option (pwdMustChange) is set on the password policy settings panel in the Manage password policies wizard, the user might not be able to log on to Web Administration Tool.

To resolve the problem, the user can use the ldapchangepwd command-line utility to reset the password and then use the new password to log on.