Configuring knowledge questions

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Use the Knowledge Questions management page to manage the knowledge questions that the Knowledge Questions authentication mechanism will present as a step-up authentication measure.

About this task

The user can complete the following self-care management operations that are related to their knowledge questions:

  • Create
  • Update
  • Delete

Procedure

  1. Specify and log in to the following URL: https://<WebSEAL host>:<port>/<junction name>/sps/mga/user/mgmt/html/questions/user_questions.html
  2. Perform one of the following tasks:
    • Create knowledge questions
      1. Select a pre-configured knowledge question, or write your own question.
      2. Specify the answer to each question.
      3. Click Set User Questions.
    • Update knowledge questions
      1. Choose the necessary questions to update and specify the answers to the updated questions.
      2. Click Set User Questions.
    • Delete knowledge questions
      1. Click Remove All Questions to delete you current knowledge questions.