Unable to authenticate user

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After you create a user, this user cannot authenticate immediately with the new Verify Identity Access user identity until the account is modified.

About this task

Verify Identity Access user definitions are initially created with the account disabled (Account valid = no).

This condition is frequently the cause of authentication failures. To modify the account, complete the following steps:
  1. Use the user modify command to enable the account:
    pdadmin> user modify user-name account-valid yes
  2. Use the user show command to verify this change:
    pdadmin> user show user-name