The authorization client was unable to contact the user registry. The user registry client may not be configured correctly.
Administrator response
Refer to the Installation Guide for your chosen platform and ensure that the correct user registry has been specified and that the configuration steps succeeded. Also ensure that the user registry is running and can be contacted from the client machine. The IBM® Verify Identity Access for Web Troubleshooting Guide contains instructions on how to ensure that the user registry is configured correctly and is operational.