Subscribing to Support updates

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To stay informed of important information about the IBM® products that you use, you can subscribe to updates.

About this task

By subscribing to receive updates about this product, you can receive important technical information and updates for specific IBM Support tools and resources. You can subscribe to updates by using one of two approaches:

RSS feeds and social media subscriptions

For general information about RSS, including steps for getting started and a list of RSS-enabled IBM web pages, visit the IBM Software Support RSS feeds site.

My Notifications
With My Notifications, you can subscribe to Support updates for any IBM product. (My Notifications replaces My Support, which is a similar tool that you might have used in the past.) With My Notifications, you can specify that you want to receive daily or weekly email announcements. You can specify what type of information you want to receive (such as publications, hints, and tips, product flashes (also known as alerts), downloads, and drivers). My Notifications enable you to customize and categorize the products about which you want to be informed and the delivery methods that best suit your needs.

Procedure

To subscribe to Support updates:
Draft comment:
If your Support team has already published instructions to help users register for My Notifications, replace the steps about My Notifications with a link to the existing information.
  1. Subscribe to the RSS feeds by accessing the IBM Software Support RSS feeds site and subscribe to the product feed.
    Draft comment:
    If you have no RSS feeds to mention, delete this step. If you have one RSS feed to mention, provide that information in this step. If you have multiple RSS feeds, add another step for the second (or nth) RSS feed.
  2. Subscribe to My Notifications by going to the IBM Support Portal and click My Notifications in the Notifications portlet.
  3. Sign in using your IBM ID and password, and click Submit.
  4. Identify what and how you want to receive updates.
    1. Click the Subscribe tab.
    2. Select the appropriate software brand or type of hardware.
      Draft comment:
      If your topic is for one particular product in one particular brand, you can change the text in this and next substep to be more precise. If you tell the user to click a specific brand or product name, use the <uicontrol> element.
    3. Select one or more products by name and click Continue.
    4. Select your preferences for how to receive updates, whether by email, online in a designated folder, or as an RSS or Atom feed.
    5. Select the types of documentation updates that you want to receive, for example, new information about product downloads and discussion group comments.
    6. Click Submit.

Results

Draft comment:
If your topic does not include RSS feed or social media information, modify the text in this paragraph accordingly.
Until you modify your RSS feeds and My Notifications preferences, you receive notifications of updates that you requested. You can modify your preferences when needed (for example, if you stop using one product and begin using another product).
Draft comment:
Delete the related link about RSS feeds if you do not include any RSS feed information in this topic.