Trace utility

The trace utility captures information about error conditions and program control flow in Verify Identity Access, WebSEAL, and Plug-in for Web Servers. This information is stored in a file and used for debugging and problem determination purposes.

The trace utility is provided primarily to assist support personnel in diagnosing problems that occur with the functions of the Verify Identity Access. As a user, you might find some of the Verify Identity Access, WebSEAL, and Plug-in for Web Servers tracing components useful. However, most of the components are of little benefit unless you are diagnosing complex problems with the assistance of technical support personnel.

Trace data is intended primarily for use by IBM® Tivoli® Software Support personnel and might be requested as part of diagnosing a reported problem. However, experienced product administrators can also use trace data to diagnose and correct problems in the Verify Identity Access environment.

You can use the appliance local management interface to access the trace files. Select Web > Manage > Reverse Proxy. Select the appropriate WebSEAL instance and click Manage > Troubleshooting > Tracing.