Managing the trace files for a component

To manage the trace files and rollover files for a component, use the Reverse Proxy management page or the Authorization Server management page.

1. From the top menu, select Web > Manage > Reverse Proxy if you want to manage tracing for a reverse proxy instance. Or select Web > Manage > Authorization Server if you want to manage tracing for an authorization server instance.
2. Select the instance of interest.
3. For reverse proxy, select Troubleshooting > Tracing. For authorization, select Manage > Tracing.
4. Select a component and then click Files to view a list of all its trace and rollover files.
   The file name, file size, and last modified time of each file is displayed.

   View or export a trace file or rollover file

   1. Select the file of interest.
   2. Click View. The content of the trace files is then displayed. To view a particular number of lines of trace, provide a value in the Number of lines to view field and then click Reload. Optionally, you can provide a value in the Starting from line field to define the start of the lines. If the Starting from line field is set, then the Number of lines to view field determines how many lines to view forward from the starting line. If the Starting from line field is not set, then the Number of lines to view field determines how many lines to view from the end of the log file.
      Note: The maximum size that can be returned is 214800000 lines. If a size greater than that is specified, then the maximum (214800000 lines) is returned.
   3. Click Export if you want to export the file.
      Note: You must configure the software that blocks pop-up windows in your browser to allow pop-up windows for the appliance before files can be exported.
   4. Confirm the save operation when the browser prompts you to save the file.

   Delete a trace file or rollover file

   1. Select the file or files of interest.
      Note: Only a file that is not in use can be deleted.
   2. Click Delete.
   3. Click Yes to confirm the operation.

   Export a trace file or rollover file

   1. Select the file of interest.
   2. Click Manage > Export.
      Note: You must configure the software that blocks pop-up windows in your browser to allow pop-up windows for the appliance before files can be exported.
   3. Confirm the save operation when the browser prompts you to save the file.

   Delete all trace files and rollover files that are not in use

   1. Click Manage > Delete All.
   2. Click Yes to confirm the operation.