Multi-Factor Authentication messages
These messages are provided by the Mobile Multi-Factor Authentication
component.
FBTMFA001E
A required parameter parameter name is missing or invalid.
Explanation
The current request is not valid.
System action
The request is rejected.
Administrator response
Ensure that the JSON parameter value is present and valid.
FBTMFA002E
The authenticator [authenticator] was not found.
Explanation
An attempt was made to retreive or modify authenticator information and the authenticator was not found.
System action
The request is rejected.
Administrator response
Verify that the authenticator exists.
FBTMFA003E
The authentication method [authenticator] was not found.
Explanation
An attempt was made to retreive or modify authentication method information and the authentication method was not found.
System action
The request is rejected.
Administrator response
Verify that the authentication method exists.
FBTMFA004E
There was no authenticator found for the given access token.
Explanation
An attempt was made to retreive or modify authenticator information and no authenticator was found.
System action
The request is rejected.
Administrator response
Verify that the authenticator exists.
FBTMFA005E
The retrieval of the resource failed.
Explanation
During the retrieval operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTMFA006E
The delete of the resource failed.
Explanation
During the delete operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTMFA007E
The update of the resource failed.
Explanation
During the update operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTMFA008E
The creation of the resource failed.
Explanation
During the creation operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTMFA009E
The signature validation failed.
Explanation
The server encountered an error while attempting to validate a signature.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTMFA010E
The request failed because the request body contains improperly structured JSON.
Explanation
The request could not be processed because the request body contains malformed or improperly structured JSON.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the request body contains the appropriately structured JSON for the requested action.
FBTMFA011E
The authenticator was not found.
Explanation
An attempt was made to retreive or modify authenticator information and the authenticator was not found.
System action
The request is rejected.
Administrator response
Verify that the authenticator exists.
FBTMFA012E
The authentication method was not found.
Explanation
An attempt was made to retreive or modify authentication method information and the authentication method was not found.
System action
The request is rejected.
Administrator response
Verify that the authentication method exists.
FBTMFA013E
An authentication method of type type already exists.
Explanation
An attempt was made to add an authentication method but a method with that type already exists.
System action
The request is rejected.
Administrator response
Ensure that the resource and action requested are valid.
FBTMFA014E
No push notification API credential registration exists for mobile app identifier appId and platform platform.
Explanation
An attempt was made to read push notification service credentials that do not exist.
System action
The request is rejected and no mobile push notifcation can be sent.
Administrator response
Ensure that the push notification API credentials have been configured for the mobile application.
FBTMFA015E
A database error occurred trying to read push notification service credential data for mobile app identifier appId and platform platform.
Explanation
A database error occurred trying to read push notification service credential data.
System action
The request is rejected.
Administrator response
Ensure that the push notification API credentials have been configured for the mobile application and that the database is available.
FBTMFA016E
An attempt has been made to create a platform notification service client object with null configuration data.
Explanation
A push notification service client requires configuration data.
System action
The request is rejected.
Administrator response
Ensure that the push notification API credentials have been configured for the mobile application and that the database is available.
FBTMFA017E
The platform push notification service data attribute attribute is missing or is not valid.
Explanation
A push notification service client requires configuration data.
System action
The request is rejected.
Administrator response
Ensure that the push notification API credentials have been configured for the mobile application and that the database is available.
FBTMFA018E
An attempt has been made to send a mobile push notification with an invalid notification object.
Explanation
A push notification object must not be null.
System action
The request is rejected.
Administrator response
Ensure the notification has been correctly created.
FBTMFA019E
The mobile push notification does not contain a valid target device object.
Explanation
The target device data object identifies the mobile device to be notified and must not be null.
System action
The request is rejected.
Administrator response
Ensure the notification has been correctly created and that mobile device registrations are correct.
FBTMFA020E
The mobile push notification does not contain a valid payload.
Explanation
The notification payload must not be null.
System action
The request is rejected.
Administrator response
Ensure the notification has been correctly created.
FBTMFA021E
The mobile push notification target device data attribute attribute is missing or is not valid.
Explanation
A push notification requires a correctly identified target device.
System action
The request is rejected.
Administrator response
Ensure that the mobile device registrations are valid.
FBTMFA022E
The mobile push notification payload attribute attribute is missing or is not valid.
Explanation
A push notification requires a correctly formated payload.
System action
The request is rejected.
Administrator response
Ensure that the mobile push notification payload is valid.
FBTMFA023E
The mobile push notification with identifier attribute does not match response identifier attribute.
Explanation
The push notification and response identifier do not match.
System action
The request is rejected.
Administrator response
Enable additional diagnostic trace.
FBTMFA024E
An internal error has occurred while performing the requested operation: internalMsg.
Explanation
An internal error occurred while performing an action for MMFA. The error message and previous log message indicate the cause.
System action
The request is rejected.
Administrator response
Enable additional diagnostic trace.
FBTMFA025E
A push notifcation was requested but an authenticator to receive the notification has not been selected. Please select a registered authenticator.
Explanation
A push notification can only be sent to a registered authenticator that has been selected to received the notification.
System action
The request is rejected.
Administrator response
Enable additional diagnostic trace.
FBTMFA026E
The authenticator deviceId: description has not registered a valid push notification service token.
Explanation
A push notification can only be sent to a registered authenticator that has been selected to received the notification.
System action
The request is rejected.
Administrator response
Reregister the authenticator.
FBTMFA027E
The authenticator deviceId: description has not registered a valid mobile application identifier.
Explanation
A push notification can only be sent to a registered authenticator that has been selected to received the notification and has registered its application identifier.
System action
The request is rejected.
Administrator response
Reregister the authenticator.
FBTMFA028E
The authenticator deviceId: description has not registered a valid or supported device type: type .
Explanation
A push notification can only be sent to a registered authenticator that has been selected to received the notification and has registered its device type.
System action
The request is rejected.
Administrator response
Reregister the authenticator.
FBTMFA029E
An error occurred while preparing to send a notification to device deviceId: description : error.
Explanation
An error occurred during preparation for push notification. See the error message for details
System action
The request is rejected.
Administrator response
Enable additional diagnostic trace.
FBTMFA030E
The push notification API credential registration for for mobile app identifier appId and platform platform does not include a supported provider type: provType.
Explanation
The provider type must be set to a supported type. Currently supported provider types are 'apple', 'firebase'.
System action
The request is rejected and no mobile push notifcation can be sent.
Administrator response
Ensure that the push notification API credentials have been configured correctly for the mobile application.
FBTMFA031E
An attempt to send a push notification to mobile device ID deviceId
deviceDesc has failed with the following error message: msg.
Explanation
A call to the push notification provider API has failed.
System action
The request is rejected and no mobile push notifcation can be sent.
Administrator response
Ensure that the push notification API credentials have been configured correctly for the mobile application.
FBTMFA032E
An attempt to send a push notification to mobile device ID deviceId with application ID appId has failed because the HTTP response is null. This can be the result of invalid configuration of push notification service providers or network connectivity problems.
Explanation
A call to the push notification provider API has failed.
System action
The request is rejected and no mobile push notifcation can be sent.
Administrator response
Ensure that the push notification API credentials have been configured correctly for the mobile application and network connectivity exists to the push notification service provider.
FBTMUA000E
Internal Error. Contact the System Administrator.
Explanation
An internal error occurred.
System action
The application encountered an error, process has been halted.
Administrator response
Check the log file for more information about the cause of the problem.
FBTMUA100E
The authentication method type for the mobile user approval mechanism is missing or not valid.
Explanation
The mobile user approval mechanism requires an authentication method type to retrieve registered methods.
Administrator response
None.
FBTMUA101E
No [type] authentication methods have been registered or enabled on the authenticator.
Explanation
An attempt was made to authenticate via the mobile user approval authentication mechanism and no registered or enabled authentication methods were found.
Administrator response
None.
FBTMUA102E
The mobile user approval authentication mechanism failed to decode the signed challenge.
Explanation
The signed challenge must be represented in Base64 format.
Administrator response
None.
FBTMUA103E
The mobile user approval authentication mechanism failed to validate the submitted signed challenge.
Explanation
The server challenge must be signed by the user's private key associated with one of the registered key handles.
Administrator response
None.
FBTMUA104E
No authenticator has been registered or enabled for the given access token.
Explanation
An attempt was made to authenticate via the mobile user approval authentication mechanism and no registered or enabled authenticator was found.
Administrator response
None.
FBTMUA105E
The pending transaction expired before verification was completed.
Explanation
An attempt was made to authenticate via the mobile user approval authentication mechanism but the pending transaction expired.
Administrator response
None.
FBTSAR100E
The mechanism property property is invalid.
Explanation
The mechanism configuration isn't valid.
System action
The mechanism is not properly configured, process has been halted.
Administrator response
Check the value of the incorrectly set property.
FBTSAR101E
User session invalid. Attribute property doesn't exist.
Explanation
The mechanism configuration isn't valid.
System action
The session is not valid, process has been halted.
Administrator response
Check the user credential to ensure the correct attribute exists.
FBTSAR102E
The SMTP connection had the error: property.
Explanation
The SMTP configuration isn't valid.
System action
The SMTP server connection is not properly configured, process has been halted.
Administrator response
Check the value of the incorrectly set SMTP connection.
FBTU2F012E
The authentication validation failed.
Explanation
The server encountered an error while attempting to validate an authentication.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTRBA455E
The account locked status could not be retrieved for user [user].
Explanation
The user account locked status could not be retrieved.
System action
The user account locked status was not retrieved.
Administrator response
No action necessary.
FBTRBA456E
The user account locked status could not be updated for user [user].
Explanation
The user account locked status could not be updated.
System action
The user account locked status was not updated.
Administrator response
No action necessary.
FBTU2F001E
A required parameter parameter name is missing or invalid.
Explanation
The current request is not valid.
System action
The request is rejected.
Administrator response
Ensure that the JSON parameter value is present and valid.
FBTU2F002E
The token [token] was not found.
Explanation
An attempt was made to retreive or modify token information and the token was not found.
System action
The request is rejected.
Administrator response
Verify that the token exists.
FBTU2F003E
The retrieval of the resource failed.
Explanation
During the retrieval operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTU2F004E
The delete of the resource failed.
Explanation
During the delete operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTU2F005E
The update of the resource failed.
Explanation
During the update operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTU2F006E
The creation of the resource failed.
Explanation
During the creation operation an internal server error occured.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTU2F007E
The signature validation failed.
Explanation
The server encountered an error while attempting to validate a signature.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTU2F008E
The registration validation failed.
Explanation
The server encountered an error while attempting to validate a registration.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTU2F009E
The request failed because the request body contains improperly structured JSON.
Explanation
The request could not be processed because the request body contains malformed or improperly structured JSON.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the request body contains the appropriately structured JSON for the requested action.
FBTU2F010E
The attestation certificate validation failed.
Explanation
The server encountered an error while attempting to validate an attestation certificate.
System action
See the exception in the logs for the cause.
Administrator response
Ensure that the resource and action requested are valid.
FBTU2F011E
An internal error has occurred while performing the requested operation: internalMsg.
Explanation
An internal error occurred while performing an action for U2F. The error message and previous log message indicate the cause.
System action
The request is rejected.
Administrator response
Enable additional diagnostic trace.
FBTOAU256E
Pending. The user code is not yet verified.
Explanation
The user code has not yet been approved by a user. Visit the verification URI to verify the user code.
System action
The request is not processed.
Administrator response
Verify the user code and retry.
SCIIS0020E
The LDAP connection has not been defined. (0x370d8014)
Explanation
A request was made with an invalid SCIM configuration. An LDAP connection is required.
Administrator response
Check to ensure that an LDAP connection has been defined in the SCIM configuration.
SCIIS0021E
There are no LDAP server connections defined. (0x370d8015)
Explanation
A request was made with an invalid SCIM configuration. A server connection is required.
Administrator response
Check to ensure that an LDAP server connection has been defined.
SCIIS0022E
The configured server connection contains no LDAP servers. (0x370d8016)
Explanation
A request was made with an invalid SCIM configuration. An LDAP server is required in the server connection.
Administrator response
Check to ensure that an LDAP server has been defined in the server connections.
SCIIS0023E
The configured LDAP connection was not found in the server connection list. (0x370d8017)
Explanation
A request was made with an invalid SCIM configuration. The configured LDAP connection is not a valid server connection.
Administrator response
Check to ensure that the LDAP connection defined in the SCIM configuration is valid.
SCIIS0024E
The server referenced by the specified LDAP connection could not be contacted. (0x370d8018)
Explanation
The LDAP server referenced by the SCIM configuration is not available.
Administrator response
Check to ensure that the LDAP server defined in the SCIM configuration is available.
FBTCID001E
User not found.
Explanation
The user was not found
System action
See the logs for the cause.
Administrator response
Ensure that the user exists in IBM Security Verify.
FBTCID002E
Retrieving authentication methods failed.
Explanation
An attempt was made to retreive authentication methods but the request failed.
System action
See the logs for the cause.
Administrator response
Verify connection to IBM Security Verify.
FBTCID003E
Registration failed.
Explanation
An attempt was made to perform registration but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID004E
Registration failed:
Explanation
An attempt was made to perform registration but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID005E
No OTP delivery detail provided.
Explanation
An attempt was made to perform a request but the OTP delivery detail was missing.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID006E
No type provided.
Explanation
An attempt was made to perform a request but the type was missing.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID007E
Validation failed.
Explanation
An attempt was made to perform validation but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID008E
Validation failed:
Explanation
An attempt was made to perform validation but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID009E
No OTP provided.
Explanation
An attempt was made to perform a request but the OTP was missing.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID010E
No ID provided.
Explanation
An attempt was made to perform a request but the ID was missing.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID011E
No validation ID provided.
Explanation
An attempt was made to perform a request but the validation ID was missing.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID012E
No verification ID provided.
Explanation
An attempt was made to perform a request but the verification ID was missing.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID013E
Update failed.
Explanation
An attempt was made to perform an update but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID014E
Update failed:
Explanation
An attempt was made to perform an update but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID015E
Removal failed.
Explanation
An attempt was made to perform removal but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID016E
Removal failed:
Explanation
An attempt was made to perform removal but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID017E
Verification failed.
Explanation
An attempt was made to perform verification but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID018E
Verification failed:
Explanation
An attempt was made to perform verification but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID019E
Could not create transacton.
Explanation
An attempt was made to create a transaction but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID020E
Could not create verification.
Explanation
An attempt was made to create a verification but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID021E
Could not create validation.
Explanation
An attempt was made to create a validation but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID022E
Login failed. You have used an invalid user name or password.
Explanation
An attempt was made to login but the request failed.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTCID023E
The action provided was invalid for this mechanism.
Explanation
An attempt was made with an action that was not valid.
System action
See the logs for the cause.
Administrator response
Ensure that the request and action requested are valid.
FBTKQA114E
incorrect incorrect attempt(s) have been made. You have no attempts remaining. Please contact administrator to unlock your account.
Explanation
There are no more remaining attempts and account has been locked indefinitely.
System action
The request has been halted.
Administrator response
Contact an administrator to unlock the account.
FBTMUA106E
The authenticator attempting to complete the transaction does not match the selected authenticator.
Explanation
An attempt was made to authenticate via the mobile user approval authentication mechanism with an authenticator which is different to the authenticator previously selected.
Administrator response
None.
FBTOAU254E
The presented URI to be registered is not valid.
Explanation
Present a correctly formatted URI, ensure it includes a scheme.
System action
The request is rejected.
Administrator response
Correctly form the request.
FBTOAU255E
The client registration request failed. Check the log for details.
Explanation
Check the format of the request and connectivity to the database. Check that the clientId was not already registered.
System action
The request is rejected.
Administrator response
Correctly form the request.