Release notes - January 2025

Application build: 2.27.21

As IBM Support Insights (IBM SI) continues to evolve, here are the details of the application's current progress.

Fixed issues and upgrades

Following is a list of improvements and new implementations in the application.

General enhancements

  • Support Insight's login process is now upgraded - the former browser pop-up window is now replaced with a simple login form within the same browser tab. If you had previously logged in to another IBM site - you will automatically be logged into SI upon clicking the Login button.
  • The Assets widget in the Inventory management header now contains links to the Changes page - pre-filtered according to the chosen assets' historical status during the last update interval.
  • The Open source CVE analysis page's header is re-designed with the filters individually spelled out and the Clear filters button moved.
  • The assets tables in the Inventory management's Inventory and Coverage tabs now contain additional columns - SW coverage status and SW coverage expiration - they are searchable and filterable.
  • The additional data points Tags and Custom properties are no longer displayed by default in the the Risks and recommendations page's asset details tables.

Known issues and limitations

Following is a brief outline of usability constraints or challenges in the current version of the application.

Area Issue Workaround
Inventory management - General The values in the Vendor recommended OS versions column are not searchable while in View services table mode. To be fixed in a future release.
Risks & Recommendations - General Some OS/Firmware alerts might be missing if multiple data collection methods are used. To be fixed in a future release.
Risks & Recommendations - Hardware lifecycle The chart's months distribution is misaligned visually. To be fixed in a future release.

For a detailed list of the application's current known issues, please view the designated file here.